Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crain Hyundai of Fayetteville
Fayetteville, AR
1,724 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,724 reviews
November 29, 2018
Always a great experience These folks really take care of you! From car care like vacuuming and washing to a courtesy ride to work, they’ve got it covered! These folks really take care of you! From car care like vacuuming and washing to a courtesy ride to work, they’ve got it covered! More
by sara.stripling
Verified CustomerEmployees Worked With
I didn’t contact sales. I was there for service.
November 27, 2018
Repair of Sonata Axel Anthony and Paul and the reat of the staff at the Fayetteville location took the time to ensure my repair was done right. They made sure to take good Anthony and Paul and the reat of the staff at the Fayetteville location took the time to ensure my repair was done right. They made sure to take good care of me by giving me a ride after dropping my car off and the getting me a loaner when the repair was going to take longer than expected. I'm very happy with the service they provided. More
by SRSCOTT
Employees Worked With
Anthony - service manager; Paul - service support staff
November 22, 2018
Friendly people and great customer services Great people ,very clean shop and waiting room and fast service . I enjoy the free wify and of course the very good ice tea and coffee Great people ,very clean shop and waiting room and fast service . I enjoy the free wify and of course the very good ice tea and coffee More
by INDYJ47
Employees Worked With
Mark Proffitt
November 21, 2018
Service They where ready for my vehicle and took very good care of. Finished all of the maintenance in a timely manner, plus wash and vacuum the car.Just sup They where ready for my vehicle and took very good care of. Finished all of the maintenance in a timely manner, plus wash and vacuum the car.Just super service that no one could beat. 5 Stars More
by TNELSON147856
Employees Worked With
Rick McGaugh
November 21, 2018
They took good care of us. They took care to make sure everything was done. They did the work in a timely manner and verified the service order while I was there... They took care to make sure everything was done. They did the work in a timely manner and verified the service order while I was there... More
by REEVESCAROL0
Employees Worked With
Brandon Andrews, Dereck Smith, Bryan Huddleston
November 21, 2018
Would not go back Arrived 15 before appointment time at 9 and told them I need to be somewhere at 11 and they said would be done way before that. Having alignment check Arrived 15 before appointment time at 9 and told them I need to be somewhere at 11 and they said would be done way before that. Having alignment check, tire rotation and oil change. After hour at 15 minutes alignment check done but nothing else and my car was sitting outside. Told them I had a appointment at 11 and need to leave. They said it would only take a few for the rest. At 11 the car was done and I notice the tire rotation was not done and they forgot. I had to go to another place to get the tires rotated. It took 2 hours just for a oil change and alignment check. Would not bring my car back. More
by Lori
Employees Worked With
Braxton
November 18, 2018
Great! Service manager is polite, professional and extremely helpful. Would recommend getting service at this location. Rocky was a great help which was much Service manager is polite, professional and extremely helpful. Would recommend getting service at this location. Rocky was a great help which was much appreciated. Thanks again. More
by STACIVANDERENT
Employees Worked With
Rocky from service, Chris Bunch , Brandon Andrews
November 14, 2018
Very responsive, and quick. I really appreciated how well i was treated. They dealt with numerous appointment changes due to my crazy schedule. They responded quickly and fixed e I really appreciated how well i was treated. They dealt with numerous appointment changes due to my crazy schedule. They responded quickly and fixed everything in a timely matter. More
by christianstone2014
Employees Worked With
Brandon Andrews
November 12, 2018
Awesome!! I love the service center at Crain Hyundai. They are quick and they tell you what they're doing every step of the way. And they make sure you're comfo I love the service center at Crain Hyundai. They are quick and they tell you what they're doing every step of the way. And they make sure you're comfortable with coffee, tea, water, whatever you need. More
by RLW3961
Employees Worked With
Rick McGaugh, Brandon Andrews, Carlos Eagle
November 12, 2018
Great fast reliable service I am so thankful that y’all got my car fixed as quick as you did. Thank you for the loaner car and the fast service. Diantha Randall I am so thankful that y’all got my car fixed as quick as you did. Thank you for the loaner car and the fast service. Diantha Randall More
by Diantha
Employees Worked With
Braxton in service department
