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Crain Hyundai of Fayetteville

Fayetteville, AR

4.1
1,724 Reviews

1919 West Foxglove Drive

Fayetteville, AR

72704

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Showing 1,724 reviews

August 30, 2021

Too much noise in lobby area. Muzak and TV both blaring, salesman got a bit nasty with me when asked to leave TV off. Miss the doughnuts. Was told staff ate too many so higher ups said to stop supplying. So More

by ljoenks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Photos too small to ser
August 30, 2021

Great service, and very informative! I will make sure to reach out to Kevin for any of my car needs in the future! Thank you! More

by Matt10187
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin connell, Austin Maize
August 29, 2021

Just saying this is the place to go they will work with you and make sure you can get what you need or want. People are the truth More

by Geraldw8682
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wallace, Austin Maize
August 28, 2021

They guide you through the process of maintaining your vehicle correctly by advising you of what is due to be serviced at the appropriate interval. More

by CASEWHARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Proffitt
August 27, 2021

The people who serviced my car went in my glove-compartment, took my pad out and left it out. Really professional! Why would y’all be in there anyway? More

by BVLINDLEY1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Aug 27, 2021 -

Crain Hyundai of Fayetteville responded

I am so sorry your pad was left out of your glove-compartment. I am sure that when they checked your cabin filter the pad was taken out. Yes, it definitely should have been put back, no excuses. I will share your comments with our service team and remind them how important it is to replace EVERYTHING that is removed from customer's storage areas. I thank you for your feedback and again apologize for the oversight. If you have questions or further comments please call me at 479-695-5807 or if you prefer email: richardmcgaugh@crainteam.net. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

August 27, 2021

Tyler and Zack made our buying experience easy. We are very happy with the way we were treated and will definitely call Tyler and Zack when we are ready to buy again. More

by MATT HEALY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler in sales, Zack in finance
August 26, 2021

I've bought 4 cars from here now. Always great service. They looked for the right car that I requested. Perfect every time. Will return. More

by RH5846
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cox, Austin Maize
August 25, 2021

Great place to buy a car or truck and service your vehicle and cleanliness of dealership also great staff for not really pushing you to buy More

by bobby_brannan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team, Rick McGaugh, Andy Giles, Austin Maize
August 25, 2021

Everyone was very polite and helpful. The vending machine wouldn't take my money so one of the employees used a credit card to get my purchase. More

by LAHARRISON047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Proffitt, Cooper Carson, Mike Wallace
August 23, 2021

A good place to buy a car I have bought two new ones from Crain of Fayetteville and if I need to another I will go back the people that work there are the best go to. Crain for your next car, . More

by CHAD2569
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All of the workers at Crain, Rick McGaugh, Mark Proffitt, Mikie Manno, Jim Cox, Cooper Carson, Andy Giles, Trent Parker, Mike Wallace, Austin Maize, Bryan Commet
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