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Crain Kia of Conway

Conway, AR

4.8
2,222 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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810 South Amity Road

Conway, AR

72032

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Showing 2,222 reviews

February 22, 2024

Awful communication with the service department. Still working on an issue that they said they were going to handle for a couple of months. They didn't even repair my car all of the way and now have More

by tiffjo29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department, Deliaha
Feb 26, 2024 -

Crain Kia of Conway responded

You have a voicemail from Delilah and Johnny regarding your vehicle and this has been communicated to you. You will need to contact your Adjuster and meet with him (any place of your choice) and get your Estimate. Then, the Adjuster will send it to Crain KIA of Conway Service Department. We will Order the parts for your car. Once they have all arrived at our Dealership, we will provide you with a Loaner while we repair your vehicle. If you have any questions, please contact me. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

February 22, 2024

Was the best service I have ever had and if you need anything ask for Adam he is the best. More

by JKIRBY2088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
February 22, 2024

Excellent customer service and selection. Great prices and got the suv that I wanted and loving it so far More

by TRICEE30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Williams
February 21, 2024

Kia service department always does great work. I used their shuttle service to get back from home to the service department. They always are friendly and welcoming. the knowledge and quality of se More

by josephriepe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darian Hill
February 20, 2024

When me and my wife went to visit Crain Kia of Conway I had asked them for a specific vehicle and the 2 companies I was pre approved for. I had asked them to not run my credit more than twice for the vehic More

by Randywellerjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Tye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Crain Kia of Conway responded

Mr. Weller I apologize for your experience you had at our Dealership. Good Luck to you on finding the perfect vehicle! Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

February 20, 2024

Friendly, clean, knowledgeable service department. Easy to work with. Fast turn around on wait time More

by tamirmoore57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 19, 2024

Caleb is an excellent salesman, who was willing to listen to my concerns and answer my questions in a timely manner. More

by hksimpson20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brown
February 18, 2024

Everyone was very nice and professional. Our service writer, Jeramie York, was very good and kept us informed the whole time. More

by papawreynolds216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie York
February 18, 2024

Tommy was extremely helpful and very patient with me! Will be using him in the future!! More

by mheathscott01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Moore
February 18, 2024

Alicia from Crain did a great job listening to me and getting me into something that I like! More

by hubbardgabrielle
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alicia Trice
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