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Crain Kia of Conway

Conway, AR

4.8
2,291 Reviews
Call Dealership (501) 299-8231
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810 South Amity Road

Conway, AR

72032

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2,291 Reviews of Crain Kia of Conway

July 19, 2024

This was another poor experience with the service department. We continue to have feelings of distrust when dealing with Crain Kia Conway Service Department. We are at a point that we will not be ret More

by lahoggard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Departmemt
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Jul 23, 2024 -

Crain Kia of Conway responded

Mr. Stocks you brought your 2016 Kia Sportage to our Service Department for oil consumption. We topped off the oil in your vehicle and requested your Service Records for an Oil Consumption Test, per KIA Warranty. If you have any questions, please contact me. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

July 19, 2024

Salesman was very good and patient. Wasn't looking for a new car but he made it happen More

by yrmoore95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens, Lamar Taylor
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July 19, 2024

This was the easiest purchasing experience I’ve had. I will definitely return for future purchases More

by DONITA41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Martin, Quinn Owens, Maleek Dotson, Keenan Veasley
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July 17, 2024

I was given total consideration and every question was answered fully. I am Very satisfied. More

by TARALE33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Harrison
Report | Print
July 17, 2024

Took my car in for an oil change, the next day I notice my vehicle leaking oil. More

by dana_harris0330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Jul 17, 2024 -

Crain Kia of Conway responded

Ms. Harris if you would like to bring your car back to our Service Department at your convenience, we will be glad to look at your vehicle. Please contact me if you have any questions. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

July 17, 2024

Lamar made my car buying experience amazing. He is always a pleasure to work with. More

by SHAYBROWN05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Taylor
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July 17, 2024

Great people, Great service with fast and stress free car purchasing experience I've ever had! More

by TATUMTIM009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Williams
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July 17, 2024

Randy went the extra mile to make sure I got the vehicle I wanted 🥰! Thank you so much! They also make sure my car was very clean and detailed nicely. More

by SHEMIAHBROWNLEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Harrison
Report | Print
July 17, 2024

Tommy was an amazing salesman. Will use him again in the future. Sending friends and family his way. More

by HOTPINK626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Moore, Chad Smith
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July 17, 2024

Great service! Jeremie took care of me, his customer service is as phenomenal!!! Will definitely be back More

by amandabarnett101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremie in service , Tommy Moore
Report | Print
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