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Crain Kia of Conway

Conway, AR

4.8
2,291 Reviews

810 South Amity Road

Conway, AR

72032

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2,291 Reviews of Crain Kia of Conway

July 17, 2024

Very kind to customers, enjoyed visiting with the sevice deparment. Thank you for all of your help. More

by CHURCHJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Little guy in the service department
July 16, 2024

The staff is friendly and helpful. They let me know what work will be needed my next oil change also. More

by POWELLDEANE06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesia Morrison
July 16, 2024

Dealership was amazing to work with. Very helpful and understanding of any questions you had More

by bkimb28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Williams
July 16, 2024

Rusty was straight to the point. Hands down the best salesman I have met. I will refer others More

by AQUINAJONES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore, Patrick Martin, Marketing Team, Lesia Morrison, Quinn Owens, Rusty Russell, Chad Smith
July 14, 2024

Great place to buy a car! Our sales person was super nice and helpful. Smoothest and quickest car purchase I have ever made. More

by Derek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens, Alicia Trice
July 12, 2024

The team at Crain Kia in Conway was awesome! Makes our second Kia we purchased from them and both times was fantastic! Highly recommend going for a visit when purchasing your next new or used ve More

by CARRDONNA87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore, Quinn Owens, Lamar Taylor
July 12, 2024

Second vehicle that I purchased and have not been disappointed. Lamar is an amazing dealer and we love working with him. More

by Jada Walker
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Taylor
July 11, 2024

Excellent experience with Crain Kia Team and with Chelsa Johnson will Crain again if service is needed More

by cindybaggett11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chesla Johnson
July 11, 2024

Excellent service department for recalls on my older Kia then decided to trade in another car same day, Demetrius couldn’t have been more helpful and polite. He is truly an asset to this business. More

by drivy64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens, Demetrius Williams
July 11, 2024

It was a tough process for us. We came in to get a recall accomplished and set an appointment told us it would be a couple hours and it took three days to get the part and get it More

by cakesbyjanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure the name of person worked with because we talked to several people along the way
Jul 17, 2024 -

Crain Kia of Conway responded

Mr. McDonald I apologize for you having to come back to our Service Department after your part was ordered for the Recall. However, some Recalls are VIN specific. That means when we enter your VIN for the Recall to be completed, a part must be ordered and installed on your vehicle to complete the Recall. Not all parts are sent to the Dealerships until we request them from KIA. All Recalls are covered under Warranty. We appreciate your business and understanding. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

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