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Crain Kia of Conway
Conway, AR
2,291 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,291 Reviews of Crain Kia of Conway
July 10, 2024
Keenan was super easy to work with. He had the paperwork made up and ready to sign before I had my paperwork in order. The car was clean inside and out and he worked to get me the lowes He had the paperwork made up and ready to sign before I had my paperwork in order. The car was clean inside and out and he worked to get me the lowest rate possible. 5 star service. More
by ibarra.ben
Verified CustomerEmployees Worked With
Quinn Owens, Keenan Veasley
July 09, 2024
Everything went great staff friendly. Picking up the car was longer than planned. We had to wait as our sales person to make a sale. About noon became 130 then 230. Finally 345 car was po Picking up the car was longer than planned. We had to wait as our sales person to make a sale. About noon became 130 then 230. Finally 345 car was poorly prepped. Interior still had glue for plastic protective covers, windows dirty. Exterior still had wax and engine compartment removed plastic protectors. Also sprayed engine compartment plastic with something and never removed pooled puddled made it look like wow what’s that crap. Not steamed cleaned. More
by corkeyar
Employees Worked With
Quinn Owens, Christopher Tye
July 08, 2024
In May, I went to Crain Kia in search of a new vehicle. Chris Tye was my sales person. He went above and beyond to start the process, but that's where it ended. The car was supposed to be at the dealership Chris Tye was my sales person. He went above and beyond to start the process, but that's where it ended. The car was supposed to be at the dealership on May 31st, which it was backed up to another date, then another date, ect., ect... On July 6th, a Sportage vehicle was at Kia in Conway, but not the one I ordered. Somehow, that vehicle was sold and the dealership had to search and find another one. My husband and I went and drove the Sportage and we liked the vehicle. We also drove a Hyundai and liked it as well. We went back and forth, but chose to go with Hyundai. The management at Kia was not concerned enough to speak with us directly. On the other hand, the management team at Chris Crain Hyundai was all engaged and treated us like family. We spoke with 3 engaged manager. They wanted our business more than Kia. Customer service is very important!!! People sell people!!! More
by pbsbjpb
Employees Worked With
Patrick Martin, Christopher Tye, Chad Smith
July 05, 2024
Micah Rhodes was a very passionate and knowledgeable salesman. I was not sure if I wanted to commit to a Kia walking in. He did a great job at convincing me that it was the car for me. Definitely recomm salesman. I was not sure if I wanted to commit to a Kia walking in. He did a great job at convincing me that it was the car for me. Definitely recommend this team! More
by axayapheth
Employees Worked With
Adam , Micah Rhodes
July 05, 2024
Buying a car for my first time ever was a great experience for me and easy! Thanks to Mr.Willams!!! experience for me and easy! Thanks to Mr.Willams!!! More
by jalondia04
Employees Worked With
Betty Edwards , Robert Gilmore, Marketing Team, Lesia Morrison, Quinn Owens, Rusty Russell, Daniel Reed, Demetrius Williams
July 01, 2024
Alicia is awesome! Great person, great salesperson. She was understanding and patient with the test drives and all of my questions. Great person, great salesperson. She was understanding and patient with the test drives and all of my questions. More
by PDJ72034
Employees Worked With
Quinn Owens, Alicia Trice
