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Crain Kia of Conway
Conway, AR
2,286 Reviews
If you're looking for a great Kia dealership in Conway, Arkansas, then look no further than Crain Kia of Conway. Our selection of new and used Kia cars, vans, and SUVs is sure to have something for every customer. The Kia Rio sedan has sporty handling, sleek build, and an upscale interior, making it the perfect vehicle to commute around town. The ever-popular Kia Sorento is known for its striking appearance, comfortable cabin, and affordability, making it the perfect SUV for the whole family. Finally, the Kia Optima is the all-around sedan, with plenty of features, stylish details, and personality. See for yourself by coming into Crain Kia of Conway today and test-driving one for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 965 service reviews
Verified CustomerJune 30, 2025
To much to talk you into at check in! Sales of products is to much. I maybe go somewhere else Sales of products is to much. I maybe go somewhere else More
by hawkinsam
June 27, 2025
We love using Crain Kia! The service is always great and we feel at home here. We never use anyone else. The service is always great and we feel at home here. We never use anyone else. More
by ADAMBARNARDG
June 24, 2025
Had an appointment Monday 7:45am on May 19th, got the vehicle back June 23, told them something was messing up spark plugs every four months, They changed spark plugs, didn’t find problem, charged me $42 vehicle back June 23, told them something was messing up spark plugs every four months, They changed spark plugs, didn’t find problem, charged me $428, called to busy to get back with me, I would never buy a vehicle or get one fixed there More
by valeryPassmore
Employees Worked With
Service department kyle
June 23, 2025
I can't say enough good things about the incredible service at Crain Kia of Conway! I had dropped off my “Nana Van” for an oil change and ended up needing to swing by earlier than planned because I acc service at Crain Kia of Conway! I had dropped off my “Nana Van” for an oil change and ended up needing to swing by earlier than planned because I accidentally left my grandson’s beach towel inside. I figured I’d just grab the towel and be on my way to drop him at VBS, but the service manager Justin Coultas was so kind and said, “Let’s see where your van is.” To my surprise, it was already done—and being washed! He offered to go ahead and let me take it, even though I was early. I was elated! This small act of flexibility made a big difference, letting me get my grandson to VBS on time without having to ride-share with my husband. They got me in and out in no time, were incredibly accommodating, and not the least bit bothered by my early arrival. It’s rare to find service like this—efficient, thoughtful, and customer-first. Huge thanks to the team for taking care of both me and my Nana Van so well! It’s refreshing to know there’s still a dealership that values your time and treats your car with care. OH and they vacuumed the front of my van!!!!!!! I was NOT expecting that and it really needed it. I was so grateful for the extra touches above and beyond! Highly recommend this team for anyone looking for reliable, on-time service with a smile. I’ll definitely be back! More
by tiapadgett
Employees Worked With
Justin Coultas
June 20, 2025
Mr. Jeramie always gets me in and out. Very knowledgeable about things and pleasant. Always has a smile on his face. Which if I am having a crazy day that smile of his makes my day. about things and pleasant. Always has a smile on his face. Which if I am having a crazy day that smile of his makes my day. More
by marcee.jones0406
Employees Worked With
Other Employees :
Jeramie York and Kyle, Chad Smith, Lamar Taylor
