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Crain Kia of Conway - Service Center

Conway, AR

4.6
936 Reviews

936 Reviews of Crain Kia of Conway - Service Center

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May 20, 2025

Excellent service and didn’t take long at all. Would definitely come back for the rest of my car upkeep! The waiting area was very clean, nice looking and quiet. More

by akiragolida
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine, i think that’s his name .
May 15, 2025

In scheduling service for my car, it was made easier in that it was picked up at a good time and was returned on the completion of the service at a good time. I did not have to get out of the house on thi More

by THELADYD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deliah
May 14, 2025

Friendly and efficient service! In and out in good time. very satisfied. Everyone was very courteous. More

by barjimw1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
May 13, 2025

They are professional and courteous they explained every detail and service manager is awesome front staff is very helpful as well More

by cecil.lamphier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Seems odd to say, but I enjoyed bringing in my Kia Sorento for its first service. I was quickly greeted when I pulled in. Jeramie efficiently, yet thoroughly, went through what to expect. He escort More

by lbmccarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie - 5 stars
May 12, 2025

Great service! Always efficient in their work. Wait time was as expected/told. Car was clean when returned to me!Appreciate Justin Coultas for explaining needed More

by sblack1105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Coultas
May 10, 2025

Facility was very clean. Customer service was fantabulous. Staff was very courteous and knowledgeable. Staff kept me updated every step of the way More

by SHERRIAKINS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in automotive
May 10, 2025

They got us in and out in no time. They were polite and very efficient More

by YERIN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Jeramie York
May 08, 2025

Very clean. Great customer service. My service representative kept me updated with process of my car. More

by SHERRIAKINS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
May 08, 2025

Making an appointment was easy the greeting was very personal and professional Loved having my car washed More

by nantz_stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Y#7618
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