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Crain Kia of Conway - Service Center

Conway, AR

4.7
963 Reviews

963 Reviews of Crain Kia of Conway - Service Center

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December 30, 2023

The people at the desk were very friendly and the service people were quick and efficient. More

by alisa.miller86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie
December 29, 2023

They got the job done and the service manager was friendly. The wait was a bit long with no update. Had to call to see if done and they weren’t able to say so we had to drive there to see that it was More

by ahorn747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
December 28, 2023

Quick, easy, great service! !! Such friendly Staff very easy to work with every time I go in More

by TANYACOMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
December 28, 2023

This particular dealership was very instrumental and taking care of my needs I really do appreciate them and their servic. More

by Caleb Garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
TJ
Dec 28, 2023 -

Crain Kia of Conway responded

Thank you for your response to Google Review. You gave our Dealership a 2 Star. Please advise how we could have improved your experience. Thanks, Lesia Morrison Customer Relations Manager 501.470.7028

December 22, 2023

Great customer service. Attentive to customer needs. Ensures customer is aware of vehicle needs. Pleasant atmosphere all around. More

by LORIEPWILLIAMS
Workmanship
Recommend Dealer
Yes
Employees Worked With
TJ,
December 17, 2023

Customer-oriented; friendly and provides good communication; follows through on questions and concerns shared by customer More

by DKCCBAGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team- all are caring and customer-minded
December 15, 2023

Great customer service and quick turnaround. Great lounge area with snacks, drinks, wi fi and computer access. More

by TURNER.HOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service department
December 08, 2023

My experienced at Crain Kia Service was a good experience. All the techs were very professional. More

by SHIRLEYG0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name.
December 06, 2023

Wonderful , caring on top of things I’m glad I chose kia of Conway thank you More

by robingk61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service man
December 06, 2023

I have been a KIA customer since 2015. This is my car #3. Everyone has always treated me with respect and solved whatever problem my car was having. More

by judyallen451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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