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Crain Kia of Conway - Service Center

Conway, AR

4.7
955 Reviews

955 Reviews of Crain Kia of Conway - Service Center

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June 14, 2023

Service was fast; personnel were courteous and proficient. I was pleased with the service and their performance More

by JBURCH164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Speight
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June 14, 2023

I really enjoyed their service and I like the paper review at the end thanks. More

by TRENTCOOLEYTC
Recommend Dealer
Yes
Employees Worked With
There was a nice lady at the service desk.
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June 13, 2023

The service department was very friendly. They did a great job and he addressed all issues. More

by ALISADAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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June 13, 2023

The dealership was clean. Dearler was honest.service was fast .Salesman came through with every promise. More

by phillyphill449
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2023

I had to wait two hours for oil change and tire rotation. They didn’t fully honor purchased service agreement. More

by wendysp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach in Finance
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Jun 13, 2023 -

Crain Kia of Conway responded

Wendy, I spoke with you today regarding your services in our Service Department. We will fully honor your Service Maintenance Agreement. I apologize that you couldn't reach our Finance Department with your questions, but please contact me if you have any questions so I can assist you. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

June 11, 2023

the consultant was very good at his job and he was very friendly and he seem to do a good job. we were very satified with the survice More

by LAURENETAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeramie york service department
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June 08, 2023

Great service with a friendly family atmosphere. , Service desk team is always helpful and friendly More

by bryceward1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Henderson,, Jeremy, York, 5 star
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June 08, 2023

They are fast and efficient. I come here a lot because I own two Kias. More

by Heylo2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2023

Well they treated me like one of the family, they took care of the repairs needed and worked with me to make my experience great. Thank you More

by campbelljrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Jerime 👍all good.
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June 01, 2023

Hadn’t had my car two years before it broke down it was in the shop on three occasions. Would never buy a Kia again More

by RASTASHA.SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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