Crain Kia of Conway - Service Center

First time having my vehicle serviced at Crain Kia! EXCELLENT service! I honestly expected to be at the dealership for a couple of hours. When my service advisor, Delilah came to me in the waiting a EXCELLENT service! I honestly expected to be at the dealership for a couple of hours. When my service advisor, Delilah came to me in the waiting area after 20 minutes and said they had completed the inspection and were finishing up, I was in complete shock! FASTest service I have had at any dealership! A simple oil change and tire rotation yes, but I the vehicles were lined up, so I didn't expect to be in and out so fast! Delilah did an amazing job explaining the services done, and getting me in and out in no time! She was super friendly from the moment I walked in and worked to get me in and out! More

Jeramie always waits on me when I come in! He is always nice, professional, respectful and pretty funny!! Thanks for great customer service!!! He is always nice, professional, respectful and pretty funny!! Thanks for great customer service!!! More

Service on time, Nice waiting are. Explained all service that was done. Good place to go for service Explained all service that was done. Good place to go for service More

Service was quick and the team was very informative with what was going on with my vehicle. what was going on with my vehicle. More

I love Crain Kia of Conway! They always friendly, and go the extra mile for to make sure their customers are satisfied!!! They always friendly, and go the extra mile for to make sure their customers are satisfied!!! More

I’d like to thank Kyle Moran for understanding me when no one else did. I had a unique situation that needed someone with attention to details and dedication. Kyle went above and beyond to ensure my vehicle one else did. I had a unique situation that needed someone with attention to details and dedication. Kyle went above and beyond to ensure my vehicle was repaired! Thank you so much for your dedication to your customers and for making Crain kia a one stop shop for all your vehicle needs! More

The guys at Crain Kia of Conway are the best! Wouldn’t trust anyone else with my telluride! Wouldn’t trust anyone else with my telluride! More

I was very impressed with the service I received. I had to have a recall on a fuse replaced and when I came to pick up my vehicle, they had vacuumed and washed my car and they offered me three months I had to have a recall on a fuse replaced and when I came to pick up my vehicle, they had vacuumed and washed my car and they offered me three months of Sirius XM. More

I always feel taken care of when I go to Crain Kia for service on my vehicle service on my vehicle More

My Crain Kia experience was very good! I did not have any problems, and good customer service. I did not have any problems, and good customer service. More