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Crain Kia of Conway - Service Center
Conway, AR
926 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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926 Reviews of Crain Kia of Conway - Service Center
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April 13, 2021
I appreciate Ashley Young’s friendly but not familiar positive attitude and disposition. She genuinely cares about customers. She will from time to time check on you in the waiting area if it seems your positive attitude and disposition. She genuinely cares about customers. She will from time to time check on you in the waiting area if it seems your service is taking longer than projected. More
by ARNESS4
Verified CustomerEmployees Worked With
Ashley A Young
April 10, 2021
they did a good job in a reasonable time. Everything was right the first time. Its what you expect from a top notch dealer. Everyone was polite and made me feel at home.. right the first time. Its what you expect from a top notch dealer. Everyone was polite and made me feel at home.. More
by MR_HORSESHOE
Employees Worked With
Ashley Young
March 24, 2021
Service Dept. Courteous and kept you informed got a recall done and also oil changed in a timely manner and was happy and appreciated the car wash I’m not for sure of the name of the lady that took car recall done and also oil changed in a timely manner and was happy and appreciated the car wash I’m not for sure of the name of the lady that took care of me about the service More
by megstanley2002@hotmail.com
Employees Worked With
Courtney Mallett
March 23, 2021
Andrew Peck went above and beyond when selling us our Telluride. Our experience buying our car and now getting our car serviced at Kia has been great. Telluride. Our experience buying our car and now getting our car serviced at Kia has been great. More
by MARKANDANDREATHURMAN
Employees Worked With
Andrew Peck
March 21, 2021
The salesman lied to me. He attempted to scare me into buying a battery. He told me they had to jump my car to get it into the service area. I watched a man drive it in before I walked outside. I am not s buying a battery. He told me they had to jump my car to get it into the service area. I watched a man drive it in before I walked outside. I am not sure if it is because I am a woman, or because they know people got their stimulus checks. But that is WRONG. There are many people that would have paid the 273.00 that he wanted for a new battery. He even followed me out to my car to see what it sounded like when it started. I left there and took my car to another mechanic and my battery tested fine. I am very disappointed in this man that would try to pull one over on me. I am not that person. Once my warranty is over, I will not be back to purchase or for service. More
by BRINDY.KOONCE
Employees Worked With
Mike Allen
March 20, 2021
Service was great. I was worked in and was finished in less than an hour. They were really great about showing my vehicle report and communicating with me about what other services I might benefit from. less than an hour. They were really great about showing my vehicle report and communicating with me about what other services I might benefit from. More
by RENEE_E148
Employees Worked With
Not sure who the lady is that work in service but she was great
March 18, 2021
Crain Kia in Conway Service Dept is always great! They are always so helpful! Terry in the service department explained everything well. I highly recommend the Crain Team! are always so helpful! Terry in the service department explained everything well. I highly recommend the Crain Team! More
by ZSUSIE1993
Employees Worked With
Terry M Allen II
March 17, 2021
Helpful staff! Experience of the staff! COVID protocols are followed! Clean workplace! The staff didn’t treat us like ole fools! Wonderful experience! Thank y’all are followed! Clean workplace! The staff didn’t treat us like ole fools! Wonderful experience! Thank y’all More
by EYREHEADCURRAN
Employees Worked With
Techs
