Crain Kia of Conway - Service Center

Always a great experience when I come by. Great customer service and friendliness. An overall great experience! Thank you! Andrew Hernandez did a great job assisting me! service and friendliness. An overall great experience! Thank you! Andrew Hernandez did a great job assisting me! More

When Ian for an Oil change in and out in a snap😜 everyone was nice and friendly The job is done quick and clean. I will return. everyone was nice and friendly The job is done quick and clean. I will return. More

The young lady (Ashley) that took care of my issue was very pleasant and kept me informed of what was going on, ordered a part and will call as soon as part arrives. Positive experience. very pleasant and kept me informed of what was going on, ordered a part and will call as soon as part arrives. Positive experience. More

Price is to high for routine service, oil change, etc. I doubt I would use service dept. for more extensive repairs on my 2019 sorento. doubt I would use service dept. for more extensive repairs on my 2019 sorento. More

I think his name is Andrew. Andrew was sooo nice, pleasant, professional, he took care of my needs. A very sweet and kind man. Thank you Andrew! pleasant, professional, he took care of my needs. A very sweet and kind man. Thank you Andrew! More

Great experience! I was unable to leave work to bring my car in for scheduled maintenance. Salesman, Courtney Mallett picked up and delivered my vehicle. Great customer service! car in for scheduled maintenance. Salesman, Courtney Mallett picked up and delivered my vehicle. Great customer service! More

Love the service department. Making an appointment is easy and since I wait in my vehicle they are always so fast getting my routine service done. Always so friendly and they wash my car! Gotta love that easy and since I wait in my vehicle they are always so fast getting my routine service done. Always so friendly and they wash my car! Gotta love that! More

Waiting area, including bathrooms, is bright and clean. Everyone we had contact with was very professional The staff made our first service enjoyable which is a first in the auto industry. Would recommend Everyone we had contact with was very professional The staff made our first service enjoyable which is a first in the auto industry. Would recommend this dealership and service department to everyone! More

Service was very professional and quick, facility was very clean. My service advisor Ashley got me out super fast and kept me updated through out the visit. very clean. My service advisor Ashley got me out super fast and kept me updated through out the visit. More

The service department was fast and very friendly. I had questions about some things on my wife’s vehicle which wasn’t a Kia and they were able to answer all of my questions. Highly recommend. questions about some things on my wife’s vehicle which wasn’t a Kia and they were able to answer all of my questions. Highly recommend. More