Crain Kia of Fayetteville

Darren was great. The process was pretty simple and everyone was super nice. However, at peak times, you can expect to wait for a little while, but they have some amenities to pass the time. everyone was super nice. However, at peak times, you can expect to wait for a little while, but they have some amenities to pass the time. More

I went to the dealership on Monday, June 8, 2020 for an oil change, tire rotation, and multi-point inspection. Trevor Batlle, the service advisor pulled my car into the shop. My tires were switched on me oil change, tire rotation, and multi-point inspection. Trevor Batlle, the service advisor pulled my car into the shop. My tires were switched on me. The tires that I had on looked blacker and newer than the ones that were put back on. I stopped at a tire shop before I took the car in to Crain KIA to have my tread measured. I had 7/32 and 8/32 tread. Trevor said my tires measured 6/32 and 7/32 when I was about to leave the service department.. I took my car into the tire shop that inspected my tires before and he said I had 6/32 and 7/32 tread depth. Trevor also closed the garage door when he pulled my car into the garage. The other two doors were open with vehicles inside. The temperature was 85 degrees outside. That also puts a damper on things since the garage door was closed. They also took one box from me which had two gallons of milk in it, cottage cheese, sour cream, french onion dip, and cream cheese.. We need honest and truthful employees. I had also bought a car from Crain KIA Fayetteville in 2019 and still wasn't treated fair. More

Forrest was the best When this was Superior it was okay. I have to say I was pleased with the sales team. treated us very well. Got exactly what we wanted and needed. once When this was Superior it was okay. I have to say I was pleased with the sales team. treated us very well. Got exactly what we wanted and needed. once we locked in our deal it went very smoothly. More

Very unprofessional staff!!! Before I drove one hour to Fayetteville I asked Dustin couple times if the price quoted over the phone was a deal. Both times I was assured it was. When I got there, suddenly D Fayetteville I asked Dustin couple times if the price quoted over the phone was a deal. Both times I was assured it was. When I got there, suddenly Dustin finds out that he made a mistake and they can't give me the promised price. Was so furious to waste 2 hours on the drive to the worst dealership! Beware!!! And have them make you promised quotes in writing! More

Awesome and easy Very positive, helpful, and down to earth workers! Would recommend this place to anybody. I’m a first time car buyer and they made it a great experien Very positive, helpful, and down to earth workers! Would recommend this place to anybody. I’m a first time car buyer and they made it a great experience. More

Dominic was an amazing car sales man Dominic helped me out of a really bad car problem and helped me into a brand new 2019 Kia Forte thanks for everything I will definitely tell all my fr Dominic helped me out of a really bad car problem and helped me into a brand new 2019 Kia Forte thanks for everything I will definitely tell all my friends about how u helped me out More

Great deal on a great vehicle We already knew which car we wanted to look (Kia Niro) and got to test drive it. Dom was very helpful in pointing out some of the advanced safety feat We already knew which car we wanted to look (Kia Niro) and got to test drive it. Dom was very helpful in pointing out some of the advanced safety features like blind spot detection and alerting that are a revelation when you're coming from an 18 year old car. The projected financing was spot on and there were no surprises when we decided to finalize the purchase. We got a good price for pretty high end trim and we were very happy with the friendly and knowledgeable service! More

First car purchase I walked in thinking i was just going to walk back out with the thought i wasnt able to just get a car yet, being so young and just beginning my life. I walked in thinking i was just going to walk back out with the thought i wasnt able to just get a car yet, being so young and just beginning my life. I walked in talked to dominic and he made it possible for me to have a chance to purchase not only a great car but my first car. Everyone was so friendly i loved the atmosphere as i closed the deal. Definitely will recommend to family and friends. More

The Best Buying Experience Don is by far the best "salesman" we've ever dealt with. I say "salesman" because it's a much more personal experience. He made it feel less like a st Don is by far the best "salesman" we've ever dealt with. I say "salesman" because it's a much more personal experience. He made it feel less like a stressful car buying experience and more like an informative friend giving some of the best advice and knowledge they have to offer. The dealership itself is clean, and accommodating. Everybody else there was very respectful and amazing to talk to and buy from! 11/10 would recommend. Love our new Tardis! (Neptune Blue Kia Soul GT) More

Great! Overall my experience was really great. I got the car I wanted without having to pay a fortune and they were very friendly to me. I would recommend th Overall my experience was really great. I got the car I wanted without having to pay a fortune and they were very friendly to me. I would recommend them. More