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Crain Kia of Fort Smith
Fort Smith, AR
164 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
April 03, 2025
They sell you a car and then never fix it.
The worst service department I have ever dealt with. The intake people are very rude and condescending. They never want to touch your vehicle without
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by Kpadgette
Employees Worked With
Don't know
September 09, 2024
Bought a 2020 Ford PK, a piece of trim was missing, they
said they will fix it. They never fixed it and kept putting me off, I had to by it for $170.61 with no reimbursement!
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by sequoyahquinton
Employees Worked With
Marketing Team
September 09, 2024
Terrible communication on the set vice department side.
Our 2023 Sorento blower motor went out at 40k miles. Vehicle has been in the shop going on 3 weeks. Very little communication. Will not return phone
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by CT83
Employees Worked With
No help
