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Crater Lake Ford
Medford, OR
218 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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218 Reviews of Crater Lake Ford
January 17, 2020
I really do enjoy getting service on my vehicle's at crater lake ford and Justin is always the best to work with always smiling positive and explains what I'm paying for very well Justin takes customer crater lake ford and Justin is always the best to work with always smiling positive and explains what I'm paying for very well Justin takes customer service to the next level thanks again I'll see you guys soon More
by BigDaddyDetail
Employees Worked With
Kenda Lindsey, Al Gunn
January 14, 2020
great service and transportation Took F-150 in for oil service and recalls. Justan at the counter went over everything and provided transportation to and from dealership. He also rec Took F-150 in for oil service and recalls. Justan at the counter went over everything and provided transportation to and from dealership. He also recommended maintenance that should be done at this point according to the vehicle mileage. More
by jeconrad2
Employees Worked With
Justan service, Rita van driver, Dick Dahl sales
January 03, 2020
Great buying experience! My family has been doing business with Dick Dahl for the last 20 years and the buying experience is great every time! I absolutely love my 2020 Ford F My family has been doing business with Dick Dahl for the last 20 years and the buying experience is great every time! I absolutely love my 2020 Ford F-250! More
by corey
Employees Worked With
Dick Dahl
January 03, 2020
purchase 2019 f-150 my experience was excellent Nick was a no pressure guy who walked us through all the truck had to offer explaining as well as setting up all the acces my experience was excellent Nick was a no pressure guy who walked us through all the truck had to offer explaining as well as setting up all the accessories! Nick also has followed up by e-mails that if i have any questions or concerns to not hesitate to contact him.Al the sales manager was excellent and very helpful so thanks to the entire staff a gret experience and i love my new truck! More
by dferguson3450
Employees Worked With
Nick,AL
January 02, 2020
GREAT SERVICE! WILL ALWAYS GO BACK THERE! THEY GOT ME IN QUICK AND MADE IT EXTREMELY FAST. JUSTAN DID A GREAT JOB WILL ALWAYS GO BACK TO THIS ADVISOR. HE WAS REALLY FAST AND MADE THE EXPERIENC THEY GOT ME IN QUICK AND MADE IT EXTREMELY FAST. JUSTAN DID A GREAT JOB WILL ALWAYS GO BACK TO THIS ADVISOR. HE WAS REALLY FAST AND MADE THE EXPERIENCE GREAT, HE WAS EXTREMELY POLITE AND EASY TO TALK TO. More
by LUNSFORDG7
Employees Worked With
JUSTAN HOOVER
December 26, 2019
Express Oil Change The two gentlemen who helped me were very considerate and service oriented. Thanks for finally putting in an express oil change! I'm sorry I didn't n The two gentlemen who helped me were very considerate and service oriented. Thanks for finally putting in an express oil change! I'm sorry I didn't notice their names. Working front desk while service writer was at a doctor's appt. More
by dndhoxie
Employees Worked With
Don't know
December 04, 2019
Great Service Nick K. was an excellent Service Advisor. He made my buying a new Escort quite easy. He did not pressure me at all which I appreciated. He explained e Nick K. was an excellent Service Advisor. He made my buying a new Escort quite easy. He did not pressure me at all which I appreciated. He explained everything about the car. I drove off the lot one happy person in my new Escort. More
by bos1942
Employees Worked With
Nick Kelly *****, Russell Turner
November 30, 2019
Helping a widow in your busy time I suddenly found myself a widow after 50 years of marriage. My husband's Ford Edge sat in the garage for too long, & when I needed to use it the most I suddenly found myself a widow after 50 years of marriage. My husband's Ford Edge sat in the garage for too long, & when I needed to use it the most, the battery was exhausted---the day before a snowy Thanksgiving! Trevor was extremely kind, explained what services the car needed, & took care of everything. His communication with me on the progress was very good, & he even managed to have it ready for me earlier than expected the day following Thanksgiving. I know why my husband always trusted Crater Lake Ford with his different Ford vehicles. Treated with such helpful kindness & consideration by the staff, I will too. Thank you. More
by New widow
Employees Worked With
Trevor Sullivan, as well as others in the service dept, & even one in sales who escorted me to the Service area,. All were very compassionate to my situation. I'm hugely appreciative.
October 30, 2019
Great experience with James and Ian. They had the truck we wanted on the lot and were ready to give and excellent deal. They gave me a fair price on my trade-in as well. we wanted on the lot and were ready to give and excellent deal. They gave me a fair price on my trade-in as well. More
by JMH
Employees Worked With
James Dais and Ian
October 30, 2019
Brian was excellent Very pleased, but you should not force customers to write a certain number of words. Brevity is something that, even in this political climate, is ver Very pleased, but you should not force customers to write a certain number of words. Brevity is something that, even in this political climate, is very important. More
by Noname
Employees Worked With
Brian
