Crest Cadillac

I went in for a nasty dent on my 2012 Honda civic. The Body shop manager gave me an estimate and approximate time to repair. when i called he said it was finished. When i arrived, the car looked immaculat Body shop manager gave me an estimate and approximate time to repair. when i called he said it was finished. When i arrived, the car looked immaculate. Dent was gone and car was detailed inside and out. You wouldn't believe it ever had a dent. The people there were very professional and friendly. Work done was better than I've ever seen. The cost was right in line w/ the estimate. I would highly recommend this body shop & dealership to whomever has to repair or purchase a vehicle. These peolple are the "true" professionals. Thanks again, Frank Gambocorto. More

Rude and most unprofessional sales representative. Sarcastic and likes using degrading language toward potential long term customer. Not willing to offer different price for a car that is $1,500 above Sarcastic and likes using degrading language toward potential long term customer. Not willing to offer different price for a car that is $1,500 above kbb and car has been in lot for 6 months. Long story short Tom is an arrogant sales rep that does not to sell. More

I recently purchased a car for the second time from Crest Cadillac. The reason I keep returning is simply the professional way I'm treated when I walk into the dealership. Everyone from the GM to the sales Cadillac. The reason I keep returning is simply the professional way I'm treated when I walk into the dealership. Everyone from the GM to the salespeople to the service consultants have always made me feel comfortable and confident that they will listen to my needs as opposed to telling me what they think I need! As a woman who hates being pressured, they have always taken the time to work through the process, even though I am not financially able to purchase new and expensive cars. This type of attention is the reason I have not shopped around since my first experience at Crest, but instead have gone directly to them for the next car . . . and the reason why they have earned my loyalty for future purchases and recommendations to friends to "go to Crest first!" In this information age it's easy to shop and get deals online, but I still value building relationships and I think Crest is excellent at doing that with their customers. It's also nice to see the same faces year after year, which tells me it must be a good place to work. In this economy price and financing options are more important than ever, but for me that has to be combined with feeling good about where and how I'm spending my hard-earned money, and I feel good doing business with Crest! More

Our Crest sales rep, Chad Kittlaus, is an extraordinary person. He is the most courteous, patient, competent man I have ever worked with. Chad knows each vehicle's "bells & whistles" thoroughly and furthe person. He is the most courteous, patient, competent man I have ever worked with. Chad knows each vehicle's "bells & whistles" thoroughly and furthermore, he invests time in teaching new owners how to set the electronics according to our individual preferences so we can get the most out of our vehicle. This singular gesture is a very special gift! Chad's efficiency not only made the entire purchasing experience very simple and orderly, but also, he has been highly responsive to any questions we have had in the 18 months following our purchase. Throughout the sales process,Chad respected our needs and he worked with us at our pace. He treated us as if we were the only customers on the planet. Purchasing a car can be stressful, but Chad clearly presented the options and caused us to feel confident we were making the right decision. Time has proven our decision to purchase the Acura MDX was perfect! Thanks for everything, Chad, you're the BEST! More

Bought new vehicle for my wife for our anniversary CTS.....Everyone one great and even presented it with a bow and a dozen red roses. They took extra time going thru every option and it has been serv CTS.....Everyone one great and even presented it with a bow and a dozen red roses. They took extra time going thru every option and it has been serviced on two occasions...both times came back clean and neat and we had substitute transportation. They have a modern , clean facility and are extremely friendly and were more than competative....finding the right color I new she would want......I think they have been in Syracuse a long time and have a good reputation.... C Henning More