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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,205 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,205 reviews

June 18, 2025

Excellent service. Everyone was super professional. Everyone was efficient. Was very grateful I was able to get a loaner. More

by JOHNGLASER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2025

Shawn always take excellent care of all of my needs. His communication is excellent and prompt. I love the service department at Crest! More

by Marjorie2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Baron
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June 17, 2025

I received quality care during my service appointment at Crest Cadillac. Everyone was helpful and professional! More

by Lissacrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty King. Service Co-ordinator. 5 STAR
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June 17, 2025

Great service! Excellent communication, prompt and courteous. Love that my Escalade comes back detailed. Well done! More

by amccue36
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arreaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake and chase ybarra
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June 17, 2025

Chris was very helpful and responsive! The team made sure to have our vehicle ready on the date they gave. More

by A. Brown
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Brintnall
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June 17, 2025

Buying a vehicle at Crest Cadillac was a relaxed and stress free experience. Five stars. More

by PORSCHE924SS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya in finance
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June 16, 2025

Saved the pickup for me so I could drive down from Tulsa to buy it. Thank you! More

by okiejoe1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that we could assist you in securing your pickup. Our team strives to provide exceptional service, and it's rewarding to know we met your expectations. Safe travels and enjoy your new vehicle!

June 16, 2025

The guys there are great and Bret was amazing. His customer service was excellent and he took his time and explained all the details every step of the way. More

by chappeljawaun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our team and that Bret provided you with excellent customer service. We strive to ensure that our customers feel informed and supported throughout their journey, and it's rewarding to know we met that goal for you. We appreciate your kind words and look forward to assisting you again in the future!

June 16, 2025

I received great care when I had my car serviced at Crest Cadillac. Everyone was very helpful and professional. More

by Lissacrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty King. Service coordinator. 5 STAR
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June 15, 2025

Arman made the service experience easy, quick and without any hassles. Appreciated ability to work while I waited. Thanks! More

by TOMRICHARDS1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naem
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Jun 18, 2025 -

Crest Cadillac responded

Thank you, Tom, for your wonderful feedback! We're thrilled to hear that Arman provided you with an easy and efficient service experience. It's great to know that you were able to work while you waited. We appreciate your support and look forward to serving you again in the future!

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