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Crest Cadillac
Frisco, TX
1,430 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,430 reviews
August 26, 2025
Better selections compare with other dealers around this town and faster service with finance department and service department. town and faster service with finance department and service department. More
by wpmfrisco
Verified CustomerEmployees Worked With
August 26, 2025
Crest Cadillac service department and staff is always extremely professional and always helpful and very knowledgeable. extremely professional and always helpful and very knowledgeable. More
by GLEN.BAKER
Employees Worked With
August 26, 2025
Great bunch of people. Always there to answer any question we have about our car. Always there to answer any question we have about our car. More
by SHIPP.J
Employees Worked With
August 25, 2025
Sales people, sales people, sales people. Ask for everything in writing. Dirty and old waiting room and there was a long wait for the finance person just to finish the deal. Just like any oth Ask for everything in writing. Dirty and old waiting room and there was a long wait for the finance person just to finish the deal. Just like any other car dealer, check everything. Tip- ask for internal mechanical report. They may not fix everything that needs repair. More
by YS
Employees Worked With
Trent Cross
August 25, 2025
This is my second Escalade purchased from this dealer. They always go above and beyond with a strong commitment to customer service. Austin was the absolute best salesperson. He took incredible care of us They always go above and beyond with a strong commitment to customer service. Austin was the absolute best salesperson. He took incredible care of us! I will continue to go back! More
by Amy
Employees Worked With
August 25, 2025
Greg & Logan are a great customer facing team. They go above and beyond to provide a good experience that often ends by exceeding expectations. Thank you Crest and Crest Team. They go above and beyond to provide a good experience that often ends by exceeding expectations. Thank you Crest and Crest Team. More
by sle3336
August 24, 2025
Everything was great! Problem was diagnosed and relayed to me. Work was completed on time. When I arrived the car was washed and ready. Problem was diagnosed and relayed to me. Work was completed on time. When I arrived the car was washed and ready. More
by STEVE@BALBOAPRODUCTION.COM
August 23, 2025
I had an excellent experience. I was up against a tight timeline and Juda went above and beyond to get the deal done and the car ready. I was up against a tight timeline and Juda went above and beyond to get the deal done and the car ready. More
by mwyanceytx
Employees Worked With
August 23, 2025
Great service! Quality work! Will always buy from Crest Cadillac. Thanks to my service rep Bryan Oldham. Quality work! Will always buy from Crest Cadillac. Thanks to my service rep Bryan Oldham. More
by gecuster
Employees Worked With
