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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.2
437 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 437 reviews

May 02, 2024

My experience with Chris could not have been more positive. He was informative and not pushy in the slightest. He really allowed me to make the best decision on my purchase and really helped guide me More

by sj99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that Chris provided such a positive car buying experience for you. It sounds like Chris found the perfect balance between being informative and helpful, without being pushy. We appreciate you recognizing that he empowered you to make the best decision for yourself, while also educating you about the Cadillac brand. We're also impressed by Chris's clear communication throughout the entire process, keeping you updated with texts and videos. That level of attentiveness ensures a smooth and stress-free buying experience. We're so happy you're super satisfied with both your purchase and your experience with Chris! We will be sure to let him know how much you appreciate his exceptional service. At Crest Cadillac, we strive to provide exceptional customer service, and Chris clearly embodies that commitment. Thank you for choosing us for your Cadillac purchase.

Helpful
April 26, 2024

Austin was such a pleasure to work with! Very knowledgeable and helpful. Highly recommend! We don’t want to purchase a car from anyone else. More

by elexis.a.jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Crest Cadillac responded

We're thrilled to hear about your fantastic experience! It sounds like Austin made a real difference in your car-buying journey. Austin's knowledge and helpfulness are exactly the qualities we look for in our sales staff, and we're delighted he exceeded your expectations. Your kind words about not wanting to purchase a car from anyone else mean a lot to us - that's the kind of loyalty we strive to earn from every customer. We'll be sure to pass your praise on to Austin - he'll be happy to know his efforts are appreciated! Congratulations on your new Cadillac, and thank you for choosing Crest Cadillac. We look forward to seeing you again in the future for all your automotive needs.

Helpful
April 25, 2024

Jude is very helpful and supportive. It was nice experience working with him. I would recommend him for his excellent service and assistance with my car purchase. Thanks! More

by balampreet.kaur
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Crest Cadillac responded

We're so happy to hear you had a positive experience working with Jude! His helpfulness and support are what we strive for in all our salespeople. We'll be sure to pass your kind words on to him. Thank you for recommending Jude's excellent service – we appreciate you trusting us with your car purchase!

Helpful
April 25, 2024

Juda was great and communicated very well. Would recommend him in your purchase of a car. More

by kalyn.schmitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carla Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Crest Cadillac responded

We're thrilled to hear you had a positive experience working with Juda! Clear communication is essential throughout the car buying process, and we're happy he excelled in that area. We'll be sure to pass your kind words on to Juda. Thank you for recommending his service – we appreciate you trusting us with your car purchase!

Helpful
April 22, 2024

Was a simple and easy purchase! Austin covered all bases I felt! Overall a great experience. More

by Billywolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Crest Cadillac responded

We're so happy to hear your experience at Town East Ford was simple and easy! It sounds like Austin did a fantastic job ensuring all your needs were met. We appreciate you recognizing him for providing a great overall experience.

Helpful
April 22, 2024

My transaction was quick and easy. The dealership is nice, everyone there was very professional. More

by Cwhitehead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Crest Cadillac responded

We're thrilled to hear your transaction was quick and easy! We appreciate you mentioning our professional staff and the overall atmosphere of the dealership. We strive to create a smooth and efficient buying process for our customers. Congratulations on your new vehicle!

Helpful
April 22, 2024

Very inform salesman. No problem with trade or taking delivery on new Escalade. Would recommend Crest More

by glen12941
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Crest Cadillac responded

We're delighted to hear your experience at Crest Cadillac was informative and hassle-free! We appreciate you mentioning our knowledgeable salesperson and the smooth trade-in and delivery process for your new Escalade. At Crest Cadillac, we strive to make car buying enjoyable from start to finish. Thank you for recommending us – it means a lot! Congratulations on your new Escalade, and we hope you enjoy every luxurious mile!

Helpful
April 22, 2024

Juda was very attentive to all of our questions and kept us updated throughout the entire process. He is a great salesman and we enjoyed buying from him! We highly recommend buying from him and Crest Cadill More

by Kellie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Crest Cadillac responded

Wow, thank you so much for the fantastic review! We're thrilled to hear Juda provided attentive service, kept you updated, and made your car buying experience enjoyable. Juda is a valuable asset to our team, and we appreciate you recognizing his skills. We're also happy to hear you'd highly recommend Juda and Crest Cadillac – that means a lot to us! Congratulations on your new car, and we hope you enjoy it for many miles to come!

Helpful
April 22, 2024

Juda was awesome and very helpful. Very knowledgeable and went the extra mile during this process. More

by caseyharrison1108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Crest Cadillac responded

We're so glad to hear Juda made your car buying experience awesome! His knowledge and willingness to go the extra mile are qualities we value highly in our team. Thank you for recognizing him for his dedication. Congratulations on your new car! We hope Juda's helpfulness continues as you enjoy your new ride. Please don't hesitate to reach out to Juda or anyone on our team if you have any questions in the future.

Helpful
April 21, 2024

Austin is the best. . I will definitely ask for him in the future.. Received a call next day after sale to see how everything was going. More

by Bmenard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Drabick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Crest Cadillac responded

Thank you so much for the outstanding review! We're thrilled to hear that Austin provided you with exceptional service. We'll be sure to pass your kind words on to him, he'll be delighted to hear it! It's fantastic to know you're happy with your purchase and that our follow-up call was helpful. We take pride in making sure our customers have a smooth experience throughout the entire process. We're so glad you had a positive experience and will definitely ask for Austin again in the future. Please don't hesitate to reach out to him directly if you have any questions or need anything after your purchase.

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