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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,098 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,098 reviews

April 08, 2025

Problem was analyzed and a temporary f ix put in place. All done pleasantly and professionally. More

by CRWIENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Oldham
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Apr 09, 2025 -

Crest Cadillac responded

Thank you for your feedback! We’re glad to hear that the issue was addressed promptly and that the temporary fix was put in place with professionalism and a positive attitude. Providing effective solutions while maintaining a pleasant experience is always our goal. We appreciate your trust and are here if you need any further assistance!

April 08, 2025

They make things convenient and work for the customer. We appreciate Logan and his attention to detail. More

by GBSTOGNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Crest Cadillac responded

Thank you for your kind words! We’re thrilled to hear that our team, especially Logan, has made things convenient for you and that his attention to detail stood out. We always aim to put our customers first, and it’s wonderful to know that you had such a positive experience. We truly appreciate your feedback and look forward to serving you again!

April 08, 2025

Crest Cadillac has always gone above and beyond their service, but that being said it would be nice if you had something other than coffee when your going to be there more than several hours specially on More

by DIANE.CARPENTER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan and Arman
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Apr 09, 2025 -

Crest Cadillac responded

Thank you for your feedback and for your continued trust! We're thrilled to hear that our service has consistently exceeded your expectations. We appreciate your suggestion about offering additional refreshments, especially for longer visits, and will definitely take it into consideration to improve the experience for our guests. Your input is valuable, and we look forward to continuing to provide excellent service for you!

April 08, 2025

My experience was very positive. I needed fast and efficient service, and that is what I got. More

by jplay2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Apr 09, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're so glad to hear that you had a positive experience and that we were able to meet your need for fast and efficient service. Providing timely and effective solutions is always our priority, and we're happy we could deliver. We appreciate your trust and look forward to assisting you again in the future!

April 08, 2025

The dealership is a welcoming one, very similar to Sewell; everyone is friendly and professional; Trent is knowledgable and thorough; Josh in Finance is efficient and friendly; the dealership could us More

by randy.rush
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh-Finance
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Apr 09, 2025 -

Crest Cadillac responded

Thank you for your thoughtful feedback! We're so glad to hear that your experience with us was welcoming and professional, and we truly appreciate your recognition of Trent's knowledge and thoroughness, as well as Josh's efficiency and friendly service. We also appreciate your suggestion regarding electronic signature pads and will certainly take that into consideration to further enhance the process. Thank you for recommending Crest to your family and friends—we look forward to serving you again in the future!

April 08, 2025

My car was checked in at the appointed time by a very courteous service person. I waited in the comfortable waiting room (and had coffee) until the repair was done. Checkout was fast and I left with a ne More

by MAYFIELDS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ti and Bryan Oldham
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Apr 09, 2025 -

Crest Cadillac responded

Thank you for your great feedback! We're so glad to hear that your experience was smooth and efficient from start to finish. It's wonderful to know that our team provided courteous service and that you were comfortable while waiting. We're also happy to hear you left with a new tire and a clean car! We truly appreciate your kind words and look forward to assisting you again in the future.

April 08, 2025

The entire team was amazing. They have my business. I give them an 11 out of 10 More

by TPRUTCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Crest Cadillac responded

Thank you so much for your fantastic review! We're thrilled to hear that the entire team exceeded your expectations. Your 11 out of 10 rating means the world to us, and we're grateful for the opportunity to earn your business. We look forward to continuing to provide you with excellent service in the future!

April 08, 2025

Bryan Oldan took excellent care of me and my XT5. The service department is the reason I stay with Crest. More

by wm.ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Arreaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Byran Oldan, Service
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Apr 09, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're so glad to hear that Bryan took excellent care of both you and your XT5. It's wonderful to know that our service department has earned your continued trust. We truly appreciate your loyalty and look forward to taking care of your vehicle for many more visits to come!

April 08, 2025

Everyone was friendly and worked to get my new car at an affordable monthly price. More

by WHITENI21645
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Bonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We’re so glad to hear that our team was friendly and worked hard to help you find a new car that fits within your budget. Ensuring a positive and affordable experience is always a top priority for us. We appreciate your feedback and are thrilled to have been part of your car-buying journey!

April 08, 2025

Jordan is great and an asset to your company. Please treat him great so he won't leave. We need him to stay. Crest is great and I have always felt very comfortable and treated very well by the More

by henry.scruggs@sbcglobal.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
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Apr 09, 2025 -

Crest Cadillac responded

Thank you so much for your thoughtful feedback! We're thrilled to hear that Jordan and Monica have provided you with excellent service, and we truly appreciate your kind words. It’s wonderful to know that you feel comfortable and well-treated by our entire team. Your continued trust in us means a lot, and we're excited to be part of your car-buying journey. We’ll make sure to pass along your appreciation to Jordan, and we look forward to assisting you with many more vehicles in the future!

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