Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,356 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
Contact Dealership

6280 State Hwy 121

Frisco, TX

75034

Directions

By Type

Showing 2,356 reviews

December 11, 2025

They do their best to get you in and out. Keep up the great customer service. More

by carhale3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Dec 17, 2025 -

Crest Cadillac responded

We are thrilled to hear about your positive experience with our team's efficiency and commitment to excellent service. Your recognition of our efforts to provide timely service while maintaining quality truly means a lot to us. We understand that your time is valuable, and we work hard to ensure every visit is as smooth and efficient as possible. Thank you for taking the time to share your feedback and for encouraging us to maintain our high standards of customer care.

December 11, 2025

Monica is fantastic and thorough. Cadillac has the best service of I’ve ever experienced by far. More

by DAWSONCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
Report | Print
Dec 17, 2025 -

Crest Cadillac responded

We are utterly delighted to hear about your exceptional experience with our team. Your recognition of the thorough and fantastic service you received truly means the world to us. It brings us great joy to know that our commitment to providing outstanding customer care has made such a positive impression. We take immense pride in delivering the level of service excellence that sets us apart, and your feedback reinforces our dedication to maintaining these high standards. Thank you for taking the time to share your wonderful experience.

December 11, 2025

I sold my car back to Crest Cadillac today,marking the end of a five-year journey filled with nothing short of amazing customer service from Crest Cadillac. Logan represented Crest flawlessly every step o More

by rossettarainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan, Ryke, Pat Austin, Karla, and Alto Car Service
Report | Print
Dec 17, 2025 -

Crest Cadillac responded

We are overjoyed to hear about your wonderful five-year experience with us. Your loyalty and trust mean everything to our team. It's heartwarming to know that Logan provided you with the exceptional service that reflects our commitment to every customer. We truly appreciate you taking the time to share your positive experience, and we look forward to welcoming you back for your next vehicle purchase. Your kind words about our Crest Cadillac family will be shared with the entire team.

December 10, 2025

Arman was a great service advisor he was very attentive and friendly. Would definitely go back for any future services as long as he is there. More

by JESSICA.URREA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naemi
Report | Print
Dec 16, 2025 -

Crest Cadillac responded

We are thrilled to hear about your wonderful experience with our service team. Your kind words about receiving attentive and friendly service truly mean a lot to us. We're delighted that you felt so well taken care of during your visit. Knowing that you would choose to return for future automotive needs is the highest compliment we could receive. We look forward to continuing to provide you with the exceptional service you deserve.

December 10, 2025

This is the second time I've used this dealership as I don't live near here but, I am very pleased with the quickness of getting an appointment for an 'engine light on' problem. The thorough check by the More

by Lindamiyashita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
Report | Print
Dec 16, 2025 -

Crest Cadillac responded

We are overjoyed to hear about your positive experience with us for the second time. Your trust in returning to our dealership means so much to us. We're thrilled that we could quickly schedule your appointment for the engine warning light issue and that our thorough diagnostic process helped identify additional maintenance needs. It's wonderful to know your vehicle is running much smoother after the service. We completely agree that Cadillacs are built to last when properly maintained, and we're proud to help keep yours in excellent condition. We're glad our pickup and delivery service made the experience more convenient for you. Bryan will be delighted to know that his communication throughout the process was appreciated. Thank you for choosing Crest Cadillac again and for taking the time to share your experience.

December 10, 2025

Arman is Fantastic! Grade A Service EVERY time! I trust him and I appreciate his attention to detail. More

by Cresiewilson
Recommend Dealer
Yes
Employees Worked With
Arman Naemi
Report | Print
Dec 16, 2025 -

Crest Cadillac responded

We deeply appreciate your wonderful feedback about the exceptional service you received. It's truly meaningful to hear that you experienced top-quality assistance every single time you visited us. Your trust means everything to us, and we're delighted that our careful approach to every detail has made such a positive impression. We're honored to have earned your confidence and look forward to continuing to provide you with the outstanding service you deserve.

December 10, 2025

I always receive excellent service when I arrive at the dealership. The service/maintenance is completed in a timely manner as promised. More

by JFABB68
Recommend Dealer
Yes
Employees Worked With
Monica Toombs
Report | Print
Dec 16, 2025 -

Crest Cadillac responded

We are grateful for you taking the time to share your experience with us. Your feedback about consistently receiving outstanding service each time you visit means so much to our team. We truly value customers like you who notice our commitment to completing service and maintenance work within the promised timeframe. Your trust motivates us to continue delivering the reliable and efficient service you deserve. We look forward to serving you again in the future.

December 10, 2025

Very friendly and efficient Timely service and took care not f everything . Also great detail cleaning the vehicle More

by docpavelka
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
Report | Print
Dec 16, 2025 -

Crest Cadillac responded

We are grateful for your wonderful feedback about your experience with us. Your comments about our team being welcoming and working efficiently really mean a lot to us. We're pleased to hear that we provided prompt service and handled all of your needs thoroughly. It's especially rewarding to know that you noticed the careful attention we put into the detailed cleaning of your vehicle. We appreciate you taking the time to share these positive thoughts, and we look forward to continuing to provide you with excellent service in the future.

December 10, 2025

Juda was amazing! The ice cream was the cherry on top! How thoughtful. The entire Crest Cadillac team was so friendly and professional. We were so pleased with both t More

by kara.gardner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2025 -

Crest Cadillac responded

We are overjoyed to hear about your wonderful experience with our team! It sounds like Juda provided exceptional service, and we're thrilled that the thoughtful ice cream treat made your visit even more special. Your kind words about our friendly and professional approach mean the world to us at Crest Cadillac. We're delighted that both your experience with our people and your purchase exceeded your expectations. Thank you for choosing us and for taking the time to share your positive feedback!

December 10, 2025

Crest Cadillac has always delivered as promised and always on time. Their customer service is unmatched. More

by BOB@AMITYCONSTRUCTION.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Dec 17, 2025 -

Crest Cadillac responded

We are thrilled to hear about your consistently positive experiences with our team. Your recognition of our commitment to delivering on our promises and maintaining timely service means so much to us. We take great pride in providing exceptional customer service, and knowing that our efforts stand out to you reinforces our dedication to excellence. Your trust in Crest Cadillac is truly appreciated, and we look forward to continuing to exceed your expectations in all future interactions.

1
...
18
19
20
...
236