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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,091 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,091 reviews

March 29, 2025

Logan is the best! He always provides such great customer service and all my appointments go very smoothly. Love that my car is cleaned too! More

by stephaniesuddarth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Apr 01, 2025 -

Crest Cadillac responded

We're thrilled to hear that Logan consistently provides you with great customer service and ensures your appointments go smoothly! It's also wonderful that you appreciate the added touch of a clean car. Thank you for your kind words, and we look forward to continuing to serve you!

March 29, 2025

Logan is a great service advisor. I love that I can always get my car serviced in my time frame. My car was returned to me sparkling clean. More

by maryjeanw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
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Apr 01, 2025 -

Crest Cadillac responded

We're thrilled to hear that Logan provided you with great service and that your experience was convenient and efficient! It's wonderful to know that we could accommodate your schedule and return your car to you sparkling clean. We appreciate your feedback and look forward to serving you again in the future!

March 29, 2025

Samuel was a great guy and helped us get in and out of the dealership. More

by omarhervert06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Crest Cadillac responded

We're thrilled to hear that Samuel provided such great service and helped make your visit quick and easy! Thank you for sharing your experience, and we hope to assist you again in the future!

March 29, 2025

Service was done as expected. I do wish they would stop sending out multiple surveys. More

by DLHANSON72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Barron
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for your positive review! We're glad to hear the service was completed as expected. We appreciate your feedback regarding the surveys and will definitely take it into consideration. Your input helps us improve, and we look forward to serving you again in the future!

March 29, 2025

The dealership took care of the problems with my car, fortunately all were under warranty. More

by MAGGIEO629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naemi, Assistant Service Manager
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Apr 01, 2025 -

Crest Cadillac responded

We're glad to hear that the issues with your car were resolved and that everything was covered under warranty. It's always great when we can take care of our customers and ensure their vehicles are running smoothly. If you need any further assistance, feel free to reach out!

March 29, 2025

I brought my car for a service on Friday at 7am and it was ready the same day at 5pm. Thank you Shawn B! It’s always 5 star service at Crest Cadillac. More

by NADAWNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for sharing your great experience! We're so glad to hear that Shawn B. provided you with 5-star service and that your car was ready on time. We appreciate your continued trust and look forward to serving you again in the future!

March 29, 2025

Quick to fix. Delivered back clean. Covered under warranty. Good customer service with Chris. Would service here again. More

by OSVALDOJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 01, 2025 -

Crest Cadillac responded

We're glad to hear that your repair was handled quickly and that Chris provided great customer service! It’s great to know your vehicle was returned clean and that everything was covered under warranty. We appreciate your feedback and look forward to assisting you again in the future!

March 29, 2025

Great work by Arman, please working with him to resolve the issue. Will look forward to work with him Again More

by ABDULLAHSIKANDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that Arman was able to help resolve the issue for you. We truly appreciate your trust, and we look forward to working with you again in the future!

March 29, 2025

Very easy to work with. Explained everything well. Worked on getting the best deal possible. More

by david_h_findley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Elwir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Crest Cadillac responded

Thank you for your kind review! We're glad to hear that you had a smooth experience and that everything was explained clearly. Our team works hard to ensure you get the best deal possible, and we appreciate your recognition of that. We hope to assist you again in the future!

March 29, 2025

Service Mgr/Advisor Logan Mc Pherson is excellent! Very customer focused. Great communicator. Follow-up as promised. Always a text (that is actually read!) away! On my last visit, the transmissi More

by dwilson214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Mc Pherson
Report | Print
Apr 01, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Logan. His dedication to customer care and communication truly sets him apart, and it's great to know that he was able to assist you so efficiently. We appreciate your trust and look forward to serving you again in the future!

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