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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,652 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,652 reviews

June 24, 2026

I've brought my car there twice to fix the drivers seat under warranty and don't fix it while happily charging me for service. More

by Fnese0
Recommend Dealer
No
Employees Worked With
Kodie Cadenhead
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kodie Cadenhead
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Jun 25, 2026 -

Crest Cadillac responded

We are concerned to hear about your experience with your vehicle's warranty repair. We understand your frustration and would like to discuss this further and work toward a resolution. Please reach out to James Freel, our Service Director, at jfreel@vtaig.com so that we can look into your situation more closely.

June 24, 2026

Everyone treated us w the utmost respect. Everything was handled with professionalism and seamless transactions. More

by Tiffmccullough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

Crest Cadillac responded

We are thrilled to hear that your experience with us was so positive! Providing every customer with respectful, professional service is something we truly take to heart, and it means a great deal to know that came through during your visit. Thank you for taking the time to share your kind words. We look forward to welcoming you back whenever you need us!

June 23, 2026

Good overall. Corey was very friendly and polite. There were additional charges not listed on CarGurus even thought it said including dealers fees and we were told More

by GARY@TOWKINGWACO.COM
Recommend Dealer
Yes
Employees Worked With
Corey Isaac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Isaac
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Jun 25, 2026 -

Crest Cadillac responded

Thank you for sharing your experience with us! We are glad to hear that the team made a positive impression and that you found everyone to be friendly and welcoming throughout your visit. It is wonderful to know that your overall experience was a good one. We appreciate you highlighting the concerns around the additional charges, the wait time, and the payment process. Your feedback is genuinely valuable, as it helps us continue to improve the experience we provide to our customers. We hope to have the opportunity to serve you again in the future, and we trust that your next visit will be even smoother from start to finish.

June 23, 2026

User friendly! Personable! They work to get to know the Clients needs to provide best possible feedback. More

by STASIEB
Recommend Dealer
Yes
Employees Worked With
Corey Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Isaac
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Jun 25, 2026 -

Crest Cadillac responded

We are absolutely thrilled to hear about your experience with us! Knowing that our team took the time to truly understand your needs and provide personalized feedback means a great deal to us. That is exactly the kind of service we strive to deliver to every client who walks through our doors. Thank you so much for taking the time to share your kind words. We look forward to welcoming you back and continuing to provide you with the attentive, client-focused experience you deserve.

June 23, 2026

Alex Duckworth was very helpful. He was courteous and answered all our questions. He walked us through the whole process from when we came in until we drove away. I will recommend hi More

by cdtillery0
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kodie Cadenhead
Report | Print
Jun 25, 2026 -

Crest Cadillac responded

We are absolutely thrilled to hear about your experience with our team! It is wonderful to know that Alex provided you with courteous, attentive service and guided you through every step of the process. That kind of dedication is exactly what we strive for with every customer who walks through our doors. Thank you so much for taking the time to share your feedback, and we truly appreciate your willingness to recommend us to your friends. We look forward to welcoming you and anyone you send our way in the future!

June 22, 2026

The team was very helpful. Highlighted the car and gave us room to make the decision. More

by AMANDA.TAVACKOLI
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Brosin
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Jun 25, 2026 -

Crest Cadillac responded

We are ecstatic to hear about your experience with our team! It means a great deal to know that they were helpful and gave you the space you needed to make a comfortable decision. That kind of attentive, pressure-free approach is exactly what we strive to provide every customer. Thank you, Amanda, for taking the time to share your feedback, and we look forward to serving you again!

June 22, 2026

It was good, Chappy accommodated with my parents needs He offered us better discounts He was nice, refreshing and pleasing as a gentleman More

by VGANDHI320
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kodie Cadenhead
Report | Print
Jun 22, 2026 -

Crest Cadillac responded

We are absolutely thrilled to hear about your wonderful experience with us! It is truly gratifying to know that your family felt well taken care of and that we were able to meet your parents' needs with attentiveness and care. Receiving discounts that work for you is something we always strive for, and we are so pleased that came through during your visit.

June 21, 2026

Juda was friendly and very knowledgeable about the product and handled everything timely manner. Which saved us lot of time . More

by Reddysreekar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Crest Cadillac responded

Thank you immensely for taking the time to share your experience with us, Reddysreekar! It is wonderful to hear that Juda's friendliness, product knowledge, and efficiency made such a positive impact on your visit and helped save you valuable time.

June 21, 2026

Peyton was great. Made everything so easy From the first inquiry all the way through driving off everyone at Crest was great. Both Peyton and Jake are 5 stars. More

by matthew.groves
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kodie Cadenhead
Report | Print
Jun 22, 2026 -

Crest Cadillac responded

We are delighted to hear that your experience was a positive one! We also appreciate your candid feedback regarding the survey format. Your thoughts are genuinely valued, and we will take note of your comments about the minimum word requirement. Thank you for taking the time to share your experience with us at Crest Cadillac.

June 21, 2026

Easy No No If I wanted to write more I would. Stop asking. Next time I won't take the survey unless you provide an escape for the 15 words More

by matthew.groves
Recommend Dealer
Yes
Employees Worked With
Monica
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Jun 22, 2026 -

Crest Cadillac responded

We are overjoyed to hear about your experience with our team! It means a great deal to know that Peyton and Jake made the entire process smooth and enjoyable from your very first inquiry all the way to driving off the lot. That is exactly the kind of experience we strive to provide for every customer.

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