Crest Cadillac

I purchased a CPO Cadillac. The Salesperson Kodie was nice and the vehicle was great. The Finance Manager was very friendly until I told him I did not want to buy an extended warranty. He tried to tell m nice and the vehicle was great. The Finance Manager was very friendly until I told him I did not want to buy an extended warranty. He tried to tell me that I did not know what I was doing and needed to buy the extended warranty. He even offered me a lower interest rate to change my mind. When I refused, He became very rude and callis towards me. He also was set on the bank for us to finance through. When I question the interest rate and asked what GM Financial was offering, he shut me down and refused to discuss it further. I live out of state and just wanted to get out of there. He told me that it would only take a few days for the taxes and fees to be paid to my state's county. (they penalize you after 7 days). When I called the dealership today, no one would help me except say we are taking care of it. I will never deal with Crest Cadillac again and especially Mr. Baker. More

I have been with Cadillac forever.I have no complaints I have been with Cadillac forever. I have no complaints . Gene Reeves has been Very helpful and I do not use any one else. Betty I have been with Cadillac forever. I have no complaints . Gene Reeves has been Very helpful and I do not use any one else. Betty More

I service my CTS consistently at this dealership and overall happy with the service, Brent did great job with my recent service and flat tire. However, they need to work on the overall communication/coo overall happy with the service, Brent did great job with my recent service and flat tire. However, they need to work on the overall communication/coordination since originally my car was assigned to Monica who was actually out of the office for a week and a half, not sure how that happened which caused some confusion and delays until Brent took over. Another issue they need to work on, lack of loaner cars when it is truly an emergency such as flat tire. More

Logan McPherson has always been great to work with. He is the main reason we continue to trade here. I have recommended Crest Cadillac to several people. the main reason we continue to trade here. I have recommended Crest Cadillac to several people. More

Professional and direct and to the point. Salesman Jordan Naemi delivered everything he said. We got the vehicle we asked for with out delay. Thanks Naemi delivered everything he said. We got the vehicle we asked for with out delay. Thanks More

Great service. Shawn Barron always takes good care of us. I was especially pleased this time because they found the source of my rattle and fixed it and now my XT5 drives like a Cadillac should...very quietl I was especially pleased this time because they found the source of my rattle and fixed it and now my XT5 drives like a Cadillac should...very quietly. Shawn always listens and then follows through. Every Cadillac service department needs a a Shawn Barron. More

Always get the best service at Crest Cadillac! The service department has been great to work with they always take care of everything for me! service department has been great to work with they always take care of everything for me! More

We have been Crest customers for over 10 years, and have been satisfied with every aspect of the dealership, from sales to service. They are #1. been satisfied with every aspect of the dealership, from sales to service. They are #1. More

Logan our service advisor was very nice, polite and very helpful, resolved all issues with the car ,explained in details what went wrong. Great service experience. helpful, resolved all issues with the car ,explained in details what went wrong. Great service experience. More

Was happy with the repair of my car but not happy with the service we received from the service man "Paul". Called several times to talk to Paul and he never called back after 2 days. An urgent email was the service we received from the service man "Paul". Called several times to talk to Paul and he never called back after 2 days. An urgent email was sent to him to call my husband, he never called. I had to call and talk to someone else to find out the status of my car. When asking Paul why he would not return our call he told my husband he was just busy. After 2 days of calling I think somewhere in there he should have made time to call. That's his job! More