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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,523 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,523 reviews

December 11, 2025

Crest and Bryan always go above and beyond for us. They are the best Highly commend both Crestband Bryan More

by PSBUYS
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
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Dec 17, 2025 -

Crest Cadillac responded

Thanks for sharing your wonderful experience with us! We're truly grateful that our team consistently exceeds your expectations and delivers the exceptional service you deserve. Your recognition of the outstanding dedication you receive means everything to us. It's incredibly rewarding to know that Crest Cadillac has earned your trust and recommendation. We appreciate your loyalty and look forward to continuing to provide you with the same level of excellence in all your future visits.

December 11, 2025

I came in for an oil change. Ty King was outstanding—professional, friendly, and on top of every detail. He kept me updated the whole time and made the entire process effortless. More

by Courtpwilkinson
Recommend Dealer
Yes
Employees Worked With
Ty King
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Dec 17, 2025 -

Crest Cadillac responded

We are thrilled to hear about your positive experience with your recent oil change service. It sounds like our team member provided exceptional care by maintaining clear communication throughout the process and ensuring every detail was handled properly. Your comments about the professionalism, friendliness, and attention to detail really highlight what we strive for in every customer interaction. We appreciate you taking the time to recognize the timely and efficient service, as well as the excellent customer experience from beginning to end. Thank you for choosing Crest Cadillac for your automotive needs.

December 11, 2025

Broke car during oil change, didn't take responsibility for the break and wanted to charge me to fix their break. Had it towed elsewhere to be fixed. More

by kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Freel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2025 -

Crest Cadillac responded

Your feedback is appreciated. Please reach out to our service director James Freel at jfreel@vtaig.com to further discuss your concerns.

December 11, 2025

Monica is fantastic and thorough. Cadillac has the best service of I’ve ever experienced by far. More

by DAWSONCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica , Schuyler Crouch
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Dec 17, 2025 -

Crest Cadillac responded

We are utterly delighted to hear about your exceptional experience with our team. Your recognition of the thorough and fantastic service you received truly means the world to us. It brings us great joy to know that our commitment to providing outstanding customer care has made such a positive impression. We take immense pride in delivering the level of service excellence that sets us apart, and your feedback reinforces our dedication to maintaining these high standards. Thank you for taking the time to share your wonderful experience.

December 11, 2025

My service advisor, Arman, is amazing. He is the reason I return to Crest Cadillac for the service of my car. More

by slbayes56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naemi is five ⭐️s
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Dec 17, 2025 -

Crest Cadillac responded

Your positive experience with our service team brings us tremendous joy. Having a dedicated service advisor who understands your needs and builds that personal connection makes all the difference in vehicle maintenance. We are proud that Arman has earned your trust and loyalty through his exceptional care and attention. His commitment to providing outstanding service truly represents what we strive for at Crest Cadillac. We appreciate you taking the time to recognize his efforts and look forward to continuing to serve you and your vehicle for years to come.

December 11, 2025

Everything was done on time and to my satisfaction. Definitely would recommend using Crest Cadillac. More

by GP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2025 -

Crest Cadillac responded

We are ecstatic to hear that your service experience met your expectations with timely completion and satisfactory results. Your recommendation means everything to our team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.

December 11, 2025

I sold my car back to Crest Cadillac today,marking the end of a five-year journey filled with nothing short of amazing customer service from Crest Cadillac. Logan represented Crest flawlessly every step o More

by rossettarainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan, Ryke, Pat Austin, Karla, and Alto Car Service
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Dec 17, 2025 -

Crest Cadillac responded

We are overjoyed to hear about your wonderful five-year experience with us. Your loyalty and trust mean everything to our team. It's heartwarming to know that Logan provided you with the exceptional service that reflects our commitment to every customer. We truly appreciate you taking the time to share your positive experience, and we look forward to welcoming you back for your next vehicle purchase. Your kind words about our Crest Cadillac family will be shared with the entire team.

December 11, 2025

They do their best to get you in and out. Keep up the great customer service. More

by carhale3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Dec 17, 2025 -

Crest Cadillac responded

We are thrilled to hear about your positive experience with our team's efficiency and commitment to excellent service. Your recognition of our efforts to provide timely service while maintaining quality truly means a lot to us. We understand that your time is valuable, and we work hard to ensure every visit is as smooth and efficient as possible. Thank you for taking the time to share your feedback and for encouraging us to maintain our high standards of customer care.

December 10, 2025

Very friendly and efficient Timely service and took care not f everything . Also great detail cleaning the vehicle More

by docpavelka
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Dec 16, 2025 -

Crest Cadillac responded

We are grateful for your wonderful feedback about your experience with us. Your comments about our team being welcoming and working efficiently really mean a lot to us. We're pleased to hear that we provided prompt service and handled all of your needs thoroughly. It's especially rewarding to know that you noticed the careful attention we put into the detailed cleaning of your vehicle. We appreciate you taking the time to share these positive thoughts, and we look forward to continuing to provide you with excellent service in the future.

December 10, 2025

Arman is Fantastic! Grade A Service EVERY time! I trust him and I appreciate his attention to detail. More

by Cresiewilson
Recommend Dealer
Yes
Employees Worked With
Arman Naemi
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Dec 16, 2025 -

Crest Cadillac responded

We deeply appreciate your wonderful feedback about the exceptional service you received. It's truly meaningful to hear that you experienced top-quality assistance every single time you visited us. Your trust means everything to us, and we're delighted that our careful approach to every detail has made such a positive impression. We're honored to have earned your confidence and look forward to continuing to provide you with the outstanding service you deserve.

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