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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,153 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,153 reviews

March 17, 2025

Excellent experience - great team to work with from top to bottom. This is our 3rd car from Crest, and this vehicle isn't even staying in Texas! More

by DAVID@REINSMANCONSULTING.COM
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Crest Cadillac responded

Thank you for your fantastic review and for being a loyal customer! We're thrilled to hear that you had another excellent experience with our team at Crest. It’s exciting to know your new vehicle is going out of state, and we truly appreciate your continued trust in us. We look forward to helping you with your future car needs, no matter where you're located!

March 16, 2025

Very good service , on time. Logan was very nice and friendly. Thanks for a job well done. More

by JOEMAR4925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Crest Cadillac responded

Thank you for your kind feedback! We're so glad to hear that you received great service and that Logan was friendly and helpful. We truly appreciate your support and look forward to assisting you again in the future!

March 16, 2025

My experience was great. I have no complaints. This is why I bought two cars from Crest and plan to buy another More

by YFERG70716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano
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Mar 18, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience was great and that you’ve trusted Crest for multiple car purchases. We truly appreciate your loyalty and look forward to helping you with your next purchase!

March 16, 2025

James was great! Fast, efficient, and had a hunch about fixing the flapping noise which had eluded two other visits. I think we’ve solves the issue this time! More

by PB.SENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2025 -

Crest Cadillac responded

We're thrilled to hear that James was able to efficiently identify and resolve the issue that had eluded previous visits. It's great to know that the flapping noise was taken care of! Thank you for sharing your positive experience, and we appreciate your trust in our team.

March 16, 2025

Excellent! ! Mandy and Pat are Amazing. I am grateful to them. Definitely give them a shout out. More

by ZPEACOCK20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're so happy to hear that Mandy and Pat provided you with excellent service. We truly appreciate your kind words and will be sure to pass along your shout-out to them. We look forward to assisting you again in the future!

March 16, 2025

Rachid was fanatic all around! Patient, knowledgeable and very much concerned about finding the right vehicle for our families needs. Couldn’t have been more pleased. More

by CHRISTOPHERCASSELL85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Lagrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Crest Cadillac responded

Thank you for your amazing feedback! We're so glad to hear that Rachid was patient, knowledgeable, and dedicated to finding the right vehicle for your family. We truly appreciate your kind words and are thrilled that you had such a positive experience. We look forward to assisting you again in the future!

March 15, 2025

Keilyn at Crest Cadillac was AMAZING! She made the whole process stress free, easy, and fun! I told her what I wanted and she found exactly that and made it happen! I will only buy cars f More

by BrittanyGarrard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Crest Cadillac responded

Thank you for sharing your incredible experience! We're thrilled to hear that Keilyn provided top-notch customer service and made the car-buying process stress-free, easy, and fun for you. It’s great to know she found exactly what you were looking for and was so responsive to your questions. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new car!

March 14, 2025

I love the valet service. I’m always left a clean loaner car and My car is returned clean and all issues are addressed. Everyone is very professional and excels in customer s More

by carol.clark1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're so glad to hear that you’ve had a positive experience with our valet service. Providing clean loaner cars and ensuring your vehicle is well taken care of is a priority for us. We truly appreciate your recognition of our professional team and their commitment to excellent customer service. We look forward to assisting you again in the future!

March 14, 2025

I appreciated the quick service done the same day, as well as making sure I had a loaner ready for me upon my original request. More

by cnoe.rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ybarra
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Mar 18, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are glad to hear that you appreciated the quick service and that we could provide a loaner for you. Your satisfaction is important to us, and we look forward to serving you again in the future.

March 14, 2025

Shawn was very good at keeping me up-to-date on status, findings, cost and when to expect completion. They even finished ahead of time, so really appreciate that. More

by DBKROST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Mar 18, 2025 -

Crest Cadillac responded

Thank you for taking the time to share your positive experience. Shawn's commitment to clear communication and timely completion is a reflection of our team's dedication to customer satisfaction. We appreciate your business!

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