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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,048 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,048 reviews

February 21, 2025

Shawn Barron was exceptional in service and we found ourselves fully satisfied after the service. More

by MOROLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that Shawn Barron provided exceptional service and that you left fully satisfied. We truly appreciate your feedback and look forward to serving you again in the future!

February 21, 2025

I bought a CT 5 from Crest Cadillac and the experience and customer service was exceptional. More

by Stevey1421
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We're so glad to hear that your purchase of the CT5 went smoothly and that you received exceptional service. We truly appreciate your feedback and look forward to serving you again in the future!

February 20, 2025

Professional service and communications. The Escalade is running as good as new now. Thank you More

by PIASPEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that you're happy with our service and that your Escalade is running like new. We appreciate your business and look forward to serving you again!

February 20, 2025

Some members in the service department just don't care about serving customers. That in includes members of the management staff, especially the one that is in charge of service when I was there. I was to More

by Rhco40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Freel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Crest Cadillac responded

Your feedback is greatly appreciated. Please reach out to our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss your concerns.

February 19, 2025

I really appreciate Brian Odom at Crest for taking care of me immediately when my battery had died!! He’s the best in service!! More

by julieUjano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Oldam
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Feb 20, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Brian Odom was able to take care of you quickly and efficiently. We truly appreciate your kind words and are proud to have him on our team. We look forward to assisting you again in the future!

February 19, 2025

Logan McPearson is an asset to you organization. He always goes the extra mile to meet the customers needs. More

by KEN@OPPORTUNITYCON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We're so glad to hear that Logan consistently goes the extra mile to meet your needs. We truly appreciate your kind words and look forward to serving you again in the future!

February 19, 2025

Monica was great. I appreciate her explaining all the services performed and she was quick to get me in and out. More

by sal37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Toombs
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Feb 20, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're thrilled to hear that Monica provided you with excellent service and made the process quick and easy for you. We appreciate your trust in us and look forward to assisting you again in the future!

February 19, 2025

Always the best! They really go the extra mile to care for their customers every time More

by JUSTIN@LANDMARKTEXAS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
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Feb 20, 2025 -

Crest Cadillac responded

Thank you for your fantastic review! We're so glad to hear that we consistently go the extra mile to take care of you. We truly appreciate your loyalty and look forward to serving you again!

February 19, 2025

Quick and easy, all my needs were met, my service provider kept me posted throughout. More

by cesimek
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
Report | Print
Feb 21, 2025 -

Crest Cadillac responded

Awesome! We love hearing that your service visit was quick, easy, and that we ticked all the boxes for you. Thanks for the shout-out!

February 19, 2025

Nice job by all. It was an excellent experience, I will for sure recommend to others. More

by jfernandez19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Crest Cadillac responded

Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with us. Your recommendation means a lot, and we look forward to assisting you and others in the future.

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