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Crest Cadillac

Frisco, TX

4.8
1,139 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,139 reviews

January 28, 2025

Working with Samuel on the purchase of my vehicles was an exceptional experience. He offered great pricing and maintained a professional yet approachable demeanor throughout the entire process. Samuel ma More

by klevans61
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Crest Cadillac responded

We are thrilled to hear about your outstanding experience with Samuel during your vehicle purchase. His professional approach, competitive pricing, and commitment to customer satisfaction are hallmarks of our sales team's dedication. Samuel's ability to create a seamless and stress-free purchasing process is exactly what we strive to deliver to every customer. Your detailed and enthusiastic recommendation means a great deal to us and to Samuel, who clearly went above and beyond to ensure your complete satisfaction. We are grateful for customers like you who take the time to share such positive feedback and recognize the hard work of our team members.

January 28, 2025

Our sales person with Samuel. He did an excellent job! He was personable, and never pushy. He answered and addressed all our questions and concerns, he was extremely helpful. We w More

by Carriedjackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Crest Cadillac responded

Thank you for your glowing review! We are thrilled to hear about your positive experience with Samuel. His personable approach and commitment to addressing your questions and concerns are exactly what we strive for in our sales team. We appreciate your willingness to recommend Samuel to your family and friends, as referrals are truly the highest compliment we can receive. Thank you once again for choosing us, and we look forward to assisting you in the future!

January 28, 2025

Samuel was great. He went above and beyond to make this a seamless transaction! He was processional and had amazing follow up. More

by bjcoppelltx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Crest Cadillac responded

We sincerely appreciate your kind words and are thrilled to hear that Samuel went above and beyond to make your transaction seamless. At Crest Cadillac, we strive to provide exceptional customer service, and we are delighted that Samuel's professionalism and follow-up exceeded your expectations.

January 27, 2025

I’ve been treated with courtesy & respect each time I’ve dealt with any employee. Everyone has listened intently. More

by DLSMITH036
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Ybarra great as well
Jan 28, 2025 -

Crest Cadillac responded

Thank you for your thoughtful feedback! We’re so glad to hear that you’ve consistently been treated with courtesy and respect by our team. It’s important to us that every customer feels heard and valued, and we’re thrilled that we’ve been able to meet those expectations for you. We look forward to continuing to serve you in the future!

January 27, 2025

Our sales guy, Samuel, was amazing! Very professional, with a great charismatic attitude. I believe he truly cares about the customer and is willing to work on your behalf to close the More

by cariegann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Samuel provided you with such an amazing experience. His professionalism and positive attitude truly make a difference, and it’s great to know that he went above and beyond to help you close the deal. We appreciate your recommendation and look forward to assisting you again in the future!

January 27, 2025

This was our first time visiting the Crest Cadillac Dealership and we were highly impressed with the facility, the customer service from every employee that we interacted with and the amount inventory More

by Kesha Crouch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Crest Cadillac responded

Thank you for sharing your experience at Crest Cadillac. We’re delighted to hear that your first visit left such a great impression. It’s wonderful to know that Samuel provided you with exceptional service and made your purchasing experience so seamless. We take pride in offering a top-tier selection of vehicles and ensuring that every guest feels valued from the moment they walk through our doors. If there’s anything else we can assist with, feel free to reach out.

January 27, 2025

I am VERY CONCERNED that the diagnostics of my vehicle at 146K miles showed 11 issues requiring immediate attention at a quote for $3400, however, unbeknownst to Crest Svs department I had majority of those More

by SONNYHARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Oldham
Jan 27, 2025 -

Crest Cadillac responded

Sonny, your feedback it is appreciated. Please contact our Service Director James Freel at jfreel@vtaig.com to further discuss your concern.

January 27, 2025

Samuel Dixon was outstanding. He took the time during this sale to ensure all of our questions and concerns were resolved in a very professional manner! While having warranty issu More

by SDCMCCOLLOUGH
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Crest Cadillac responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that Samuel Dixon provided you with such outstanding service and made your experience seamless, both during the sale and while resolving your warranty issues. It’s clear that he truly cares about his customers, and we’re proud to have him on our team. Your kind words mean a lot to us, and we’re grateful for your trust in Samuel and Crest Cadillac. We look forward to serving you again in the future!

January 26, 2025

Greg always takes the time to explain everything going on with my car. He’s professional, courteous, and knowledgeable. More

by Mariane_517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano in Service dept.
Jan 27, 2025 -

Crest Cadillac responded

Thank you for the fantastic review! We're so glad to hear that Greg has been providing you with professional, courteous, and knowledgeable service. We truly appreciate your feedback and are happy to know that he’s taking the time to ensure you're well-informed about your car. Looking forward to assisting you again!

January 26, 2025

Like always Crest Cadillac service team members exceeds and goes above and beyond on customer service. Logan is always super helpful. More

by JESSICA.AGUILERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Jan 27, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that the Crest Cadillac service team continues to exceed your expectations and go above and beyond. It's great to know that Logan is always super helpful—your feedback means a lot to us. We look forward to serving you again!

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