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Crest Cadillac

Frisco, TX

4.8
1,141 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,140 reviews

January 26, 2025

Like always Crest Cadillac service team members exceeds and goes above and beyond on customer service. Logan is always super helpful. More

by JESSICA.AGUILERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Jan 27, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that the Crest Cadillac service team continues to exceed your expectations and go above and beyond. It's great to know that Logan is always super helpful—your feedback means a lot to us. We look forward to serving you again!

January 26, 2025

Dealership and service techs are great. Will make sure customers are satisfied without the running around with answers to questions. More

by jjwillis45
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
Jan 27, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that our dealership and service techs provided you with great service and clear answers to your questions. Ensuring customer satisfaction is our top priority, and we appreciate your kind words. We look forward to assisting you again!

January 26, 2025

The service lady was very nice. She was informative if we had any questions or concerns. The warranty work was completed promptly. More

by csttubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Crest Cadillac responded

Thank you for your review! We're glad to hear that our service team member provided friendly and informative assistance and addressed your questions and concerns. It’s great to know the warranty work was completed promptly. We appreciate your feedback and look forward to assisting you again!

January 26, 2025

Logan is the best service advisor I’ve had. Because of him I go back to get my car serviced. He’s so great to deal with. Thanks Logan! More

by MICHAELNORTHROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan McPherson
Jan 27, 2025 -

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that Logan has provided you with such excellent service and that he’s the reason you continue to choose us for your car's needs. We’ll be sure to share your kind words with him. We appreciate your loyalty and look forward to seeing you again!

January 26, 2025

We recently had the pleasure of purchasing a SUV with Samuel Dixon, and I cannot recommend him highly enough! From start to finish, the experience was seamless and stress-free. Samuel was incredibly know More

by KaraD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Samuel provided you with a seamless, stress-free, and transparent car-buying experience. It's wonderful that he took the time to understand your needs and ensure you were comfortable with your decision every step of the way. We truly appreciate your recommendation, and we're happy to know you're enjoying your new XT6! Thank you for choosing us, and we look forward to assisting you again in the future!

January 25, 2025

Excellent customer service The young man did very outstanding job I was lucky I did Got him More

by Kukaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Crest Cadillac responded

Thank you for your great feedback! We're so happy to hear that the young man who assisted you provided outstanding service. We're glad you had such a positive experience and truly appreciate your kind words!

January 25, 2025

My service advisor, Bryan Oldham, got me in and out of the service department at the promised time. More

by AALANF
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
Jan 27, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're glad to hear that Bryan Oldham was able to provide efficient service and get you in and out as promised. We truly appreciate your trust in us and look forward to assisting you again in the future.

January 25, 2025

Greg Vetrano once again took g great care of me and my CTS-V. I needed to have a tie replaced, called Greg and he ordered the tire, the next day Greg told me to come by and I was in and out in less than More

by CPMCHUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
Jan 27, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're thrilled to hear that Greg Vetrano took great care of your CTS-V and ensured a smooth, quick experience. It’s our goal to make things as efficient as possible for our customers, and it’s great to know Greg delivered on that. We appreciate your continued trust and look forward to serving you again in the future!

January 24, 2025

Crest Cadillac continually exceeds my expectations. Every one I come in contact with genuinely wants to help and always has a smile on their face. More

by Tlcjack09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Ybarra
Jan 27, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that we continually exceed your expectations. Our team strives to provide exceptional service, and it’s great to know that our genuine care and positive attitude make such a difference in your experience. We truly appreciate your kind words and look forward to continuing to serve you with the same high level of care.

January 24, 2025

We dropped off our new Escalade to get our emblems blacked out and our rims powder-coated black. We were provided a loaner car because the service would take a few days. When our Escalade was finished More

by DARBYLAINE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am not sure of the names we worked with.
Jan 27, 2025 -

Crest Cadillac responded

Thank you for your feedback! We’re thrilled to hear that you’re happy with the final look of your Escalade after the emblems were blacked out and the rims were powder-coated. We always strive to provide excellent service and ensure that our customers are satisfied with their results. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!

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