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Crest Cadillac
Frisco, TX
1,049 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,049 reviews
August 14, 2020
Chris was very patient and informative as he helped us select the perfect Cadillac. He was easy to talk to and was upfront throughout the negotiations making our experience successful. select the perfect Cadillac. He was easy to talk to and was upfront throughout the negotiations making our experience successful. More
by Charles
Employees Worked With
Chris Prudhomme
August 07, 2020
Always great 👍 customer service and dependable support from Crest Cadillac. Friendly staff and Excellent support from Paul Zuelder my Service Representative since 2009. Easy scheduling and great follow-u from Crest Cadillac. Friendly staff and Excellent support from Paul Zuelder my Service Representative since 2009. Easy scheduling and great follow-up. More
by chrishoward16
August 01, 2020
They didn’t help me with GM financial and our wear and tear report. $1000 charged to us but no wear and tear. Caleb punted tear report. $1000 charged to us but no wear and tear. Caleb punted More
by Captn
Employees Worked With
August 01, 2020
Excellent experience. Extremely efficient and very friendly. We would definitely recommend our friends to visit Crest Cadillac in the future. Enjoying the new car. Thank you. friendly. We would definitely recommend our friends to visit Crest Cadillac in the future. Enjoying the new car. Thank you. More
by Vickie
July 23, 2020
Great service department and Shawn really takes care of his customers! Thank you! As I will be buying another car from Crest Cadillac soon when lease is up! his customers! Thank you! As I will be buying another car from Crest Cadillac soon when lease is up! More
by Lovetobeseen
Employees Worked With
Shawn
July 22, 2020
I needed to replace my GPS Cue System. Gene Reeves got I needed to replace my GPS Cue System. Gene Reeves got right on it. He called me to let me know the price, he then told me he fault and got a be I needed to replace my GPS Cue System. Gene Reeves got right on it. He called me to let me know the price, he then told me he fault and got a better dill on pricing. My SRX was ready the next morning. Very impressed with Gene service. More
by wina808@hotmail.com
Employees Worked With
Gene Reeves ... 10
July 17, 2020
Great help from Gene Reeves, he was helpful, knowledgeable and always kept in communication. Rating from 1 to 10 I could say 15 !!!!! Great service knowledgeable and always kept in communication. Rating from 1 to 10 I could say 15 !!!!! Great service More
by Fercarr24
July 17, 2020
Exceptional customer service A truly top notch experience every time. My service advisor Gene Reeves along with the vehicle technicians are trained and skilled in the field. Tha A truly top notch experience every time. My service advisor Gene Reeves along with the vehicle technicians are trained and skilled in the field. Thank you More
by monica.giorgetti
Employees Worked With
Gene Reeves
