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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
2,497 Reviews
When you visit us at 6280 State Hwy 121, Frisco, TX, you'll find one of the best selections of new Cadillacs, Certified Pre-Owned and used Cadillac cars for sale in Dallas and Frisco, Texas. Stop by soon or browse inventory online to see what we have in stock. Our lineup includes a variety of luxury vehicle options, including the new Cadillac XT6, XT4, CT6-V, and - a celebrity favorite - the Cadillac Escalade. If your current vehicle requires service, Crest Cadillac also has a first-rate auto repair and maintenance facility that's staffed by manufacturer-trained and certified Cadillac technicians - so your car will be in great hands. In addition, if you simply need a quick turnaround service, like an oil change, tire rotation or belt replacement, we have a comfortable waiting area with complimentary coffee, tea and Wi-Fi, a café with full breakfast lunch and dinner menus; a putting green, a dog park and much, much more. Plus, we provide free car washes following every service appointment. Once you see what the Crest Experience is all about, we're certain that you'll make us your premier Cadillac dealer in Frisco, just like many of your neighbors have already done. We would love the opportunity to earn your business, too, so please visit us to find Cadillac cars for sale in the Dallas area!
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6280 State Hwy 121

Frisco, TX

75034

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Showing 2,497 reviews

October 08, 2025

Crest staff always take great care of me! They communicate throughout the day on each step and are quick to get my vehicle back to me. More

by teriannejenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Oct 13, 2025 -

Crest Cadillac responded

We are absolutely thrilled to hear about your wonderful experience with our team! Your feedback about how our staff takes excellent care of you truly means the world to us. We understand how important clear communication is throughout the service process, and we're delighted that our team keeps you informed every step of the way. It's fantastic to know that we're able to return your vehicle to you quickly while maintaining the high level of service you deserve. Thank you for trusting us with your automotive needs and for taking the time to share your positive experience.

October 08, 2025

When I go to the carry like Dealer the service advise Logan he always take care of me. Good beside the mechanic couldn’t find the problem, but Logan find a problem. He is a great guy. Appreciate you guy More

by Rose_pezghaleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan the service advisor is a great guy
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Oct 13, 2025 -

Crest Cadillac responded

We are grateful to hear about your positive experience with our service team. It's wonderful that you felt well taken care of during your visit, and we're pleased that our service advisor was able to identify and resolve the issue with your vehicle when others couldn't. Your kind words about the exceptional service you received mean a great deal to us. We truly value customers like you who take the time to share their experiences, and we look forward to continuing to provide you with the quality service you deserve.

October 07, 2025

Attentive, collaborative, great job getting the deal closed, and it was my first time to visit this dealer More

by eric@beyondigital.com
Recommend Dealer
Yes
Employees Worked With
Rachid Lagrini, Rachid Lagrini
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Oct 10, 2025 -

Crest Cadillac responded

We are happy to hear about your positive experience with our team. Your feedback about our attentive and collaborative approach means so much to us. We understand that purchasing a vehicle can feel overwhelming, especially when visiting a dealership for the first time, so we are thrilled that our team made the process smooth and successful for you. We work hard to ensure every customer feels supported throughout their journey with us. Thank you for choosing us and for taking the time to share your experience.

October 07, 2025

All staff members at Crest are business like, knowledgeable and proficient. Service needs performed completely & timely. More

by TLWBKW9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan McPherson
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Oct 10, 2025 -

Crest Cadillac responded

We are absolutely thrilled to hear about your positive experience with our team. Your recognition of our staff's professional approach and expertise means a great deal to us at Crest Cadillac. We take pride in ensuring that every service is handled with thoroughness and completed in a prompt manner. Thank you for acknowledging the knowledge and skill our team brings to every interaction. We truly value customers like you who appreciate our commitment to delivering quality service efficiently.

October 07, 2025

I was very pleased with the service and prompt completion of my oil change. Logan McPherson is a wonderful service representative. Both my Cadillacs are running great! Thank you More

by CAROL1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Mcpherson
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Oct 10, 2025 -

Crest Cadillac responded

We are thrilled to hear about your positive experience with your oil change service. Your satisfaction with the quick and efficient completion of your service means so much to us. We appreciate you recognizing the wonderful support you received from our service team - it truly makes a difference when our representatives provide exceptional care. It brings us joy to know that both of your Cadillacs are running smoothly and that you left feeling pleased with the entire experience. We value your trust in us and look forward to continuing to provide you with outstanding service.

October 07, 2025

Great customer service from the entire team. Always a great experience. Thank you for all that you do. More

by ursulaglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Oct 10, 2025 -

Crest Cadillac responded

We are thrilled to hear about your wonderful experience with our team. Your kind words about the exceptional service you received mean so much to us. It brings us great joy to know that we consistently deliver the quality experience you deserve. We truly value your trust and look forward to continuing to serve you with the same level of excellence.

October 07, 2025

Great service and mechanical work. Prices were not all that great. Who ever cleaned my car did an awesome job! Way, way better then all the ones I have had in the past. More

by MTHEOPHILE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
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Oct 10, 2025 -

Crest Cadillac responded

Thank you for your review and for sharing your experience with our service and mechanical work. We are pleased to hear that you were satisfied with the quality of our automotive services. We understand that pricing is an important consideration, and we appreciate your honest feedback on this aspect. It is wonderful to know that our car cleaning exceeded your expectations and provided you with the best experience you have had. Your feedback about the exceptional cleaning service is valuable to us, and we will be sure to recognize our team for their outstanding work. Thank you for choosing Crest Cadillac for your automotive needs.

October 07, 2025

My service advisor, Greg Vetrano is fantastic. Keeps me informed of what’s going on and has the work completed very fast More

by MKELLY8998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
Report | Print
Oct 10, 2025 -

Crest Cadillac responded

Thank you for your review. We genuinely appreciate you taking the time to share your positive experience with our service team. It's wonderful to hear that your service advisor provided you with excellent communication throughout the process and ensured your work was completed efficiently. Clear updates and quick turnaround times are essential parts of the quality service experience we strive to deliver at Crest Cadillac. Your feedback helps us recognize when our team members are going above and beyond to take great care of our valued customers.

October 07, 2025

Great service, very helpful staff, amazing product. I am glad i chose crest cadillac to find my new car More

by RUSKI_MARK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2025 -

Crest Cadillac responded

We are happy to hear about your positive experience with our team and vehicles. Your kind words about our helpful staff and the quality of our products truly mean a lot to us. We deeply respect customers like you who take the time to share their experience, and we are thrilled that you found exactly what you were looking for when choosing your new car. Thank you for trusting us with such an important decision.

October 06, 2025

Good service and Greg Vetrano service advisor always very helpful and very knowledgeable and courteous More

by Manny1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano
Report | Print
Oct 09, 2025 -

Crest Cadillac responded

We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that you found our service to be good and that our team consistently provided helpful support. We take great pride in having knowledgeable and courteous staff members who can assist our customers effectively. Your feedback about the excellent service you received means a lot to us at Crest Cadillac. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of care and expertise.

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