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702 Reviews of Crest Cadillac - Service Center
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July 21, 2025
Logan Mcpherson in the Service department is great. Always has been and always will be. Service is awesome and always quick. My only complaint with service is the addition of additives to fuel and oil Always has been and always will be. Service is awesome and always quick. My only complaint with service is the addition of additives to fuel and oil which drive up the cost of an oil change. Those additives really are not necessary. They are added on to increase profits for the service department. These should be removed so that a basic oil change isn't $160 for a standard 4-cylinder turbo vehicle. Charging $20 a bottle for some additive that cost service department probably under $5, isn't really right. At best, ask the customer if they want that xxxx ahead of time. I can tell you that my first "Free Oil Change Visit", after purchasing the new car did not include either the fuel or the oil additive. Otherwise, Crest is a great dealership, and we will continue to use them. More
by jsealman09
Verified Customer
July 21, 2025
great customer service! !! always recommend them to our customers. Arman in service department is very helpful and had a great customer service. !! always recommend them to our customers. Arman in service department is very helpful and had a great customer service. More
by INFO@RYANMOTORSTX.COM
Employees Worked With
July 21, 2025
Completely Satisfied with service. Shawn is very responsive and kept me updated throughout the process Shawn is very responsive and kept me updated throughout the process More
by BLBRIGHT2004
Employees Worked With
July 19, 2025
Gave me an inspection report based on my mileage. Not acceptable in my opinion. Give me an inspection based on what tech sees. Then you charge a 3 % fee on credit card. I will definitely be going bac Not acceptable in my opinion. Give me an inspection based on what tech sees. Then you charge a 3 % fee on credit card. I will definitely be going back to Sewell More
by VERNON4
Employees Worked With
July 18, 2025
Outstanding dealership. I have been a Crest customer for 25 years. Bryan Oldham is the best! I have been a Crest customer for 25 years. Bryan Oldham is the best! More
by LEACKELSJR
Employees Worked With
July 18, 2025
Way too expensive! Service person barely greeted me. Car ready two hours before they called! Service person barely greeted me. Car ready two hours before they called! More
by PBUCHANAN10
Employees Worked With
Other Employees :
Cashier - Great, Receptionist - Great
July 16, 2025
My service advisor Shawn was fabulous! We were in a crunch for finishing before we left in vacation. Shawn made it happen. Crest is the way to go. We were in a crunch for finishing before we left in vacation. Shawn made it happen. Crest is the way to go. More
by TODDELMS
