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Crest Cadillac - Service Center

Frisco, TX

4.7
769 Reviews

769 Reviews of Crest Cadillac - Service Center

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August 30, 2025

Great reps that are friendly, product knowledgeable and customer service oriented, I would recommend for sure More

by GMALDONADO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Arreaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2025

I have been a faithful customer since 2015. Your service center is always outstanding. my service agent is Greg Vetrano, but last time he was not there and Logan McPherson, the service manager More

by KBENEDICT03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano and Logan McPherson
August 29, 2025

Greg went above and beyond during my recent visit to the Cadillac dealership. He listened to my concerns, provided clear solutions, and ensured my car was serviced promptly. His professionalism and care mad More

by CYRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
August 29, 2025

Outstanding Service from Greg! Greg made my service appointment at Crest Cadillac a breeze. He was professional, attentive, and explained everything clearly. My vehicle was ready More

by CYRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
August 29, 2025

He was patient, answered all my questions, and made sure my vehicle was taken care of efficiently. His friendly demeanor and expertise made my service experience stress-free. More

by CYRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano
August 29, 2025

Greg is the Best! He was responsive, explained all my options clearly, and ensured my vehicle was serviced quickly and correctly! More

by CYRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vetrano
August 29, 2025

always great service at Crest Cadillac not to mention my wonderful service advisor Monica she’s amazing!! More

by SOPHIAWATTSMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

I can say that I have been very impressed with their customer care. Better than I expected, by far. More

by mhdecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juda Shamay and Chris the service advisor.
August 28, 2025

My service was friendly, efficient, and effective. That is all a busy person can ask for these days. Crest Cadillac has exclusively served my Cadillac for 12 years. More

by creneeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman
August 28, 2025

Great customer service and detailed care for my car. Loved the valet service so I didn’t have to bring my car in. More

by LUIS.GASCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman. Naemi
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