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Crest Cadillac - Service Center

Frisco, TX

4.8
612 Reviews
Call Service Center (469) 919-5551

612 Reviews of Crest Cadillac - Service Center

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June 17, 2025

I received quality care during my service appointment at Crest Cadillac. Everyone was helpful and professional! More

by Lissacrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty King. Service Co-ordinator. 5 STAR
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June 17, 2025

Great service! Excellent communication, prompt and courteous. Love that my Escalade comes back detailed. Well done! More

by amccue36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arreaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake and chase ybarra
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June 17, 2025

Chris was very helpful and responsive! The team made sure to have our vehicle ready on the date they gave. More

by A. Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brintnall
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June 16, 2025

I received great care when I had my car serviced at Crest Cadillac. Everyone was very helpful and professional. More

by Lissacrawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty King. Service coordinator. 5 STAR
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June 15, 2025

Arman made the service experience easy, quick and without any hassles. Appreciated ability to work while I waited. Thanks! More

by TOMRICHARDS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naem
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June 13, 2025

Easy to set the appointment. Service people, Chase and Brian did a great job. Work was done quite well. Criticisms are that it wouod be nice to reinstate the loan car progr More

by SDROUNDS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Chase
Report | Print
Jun 17, 2025 -

Crest Cadillac responded

Thank you for your thoughtful review and for highlighting your positive experience with Chase and Brian. We appreciate your feedback regarding the loan car program, pricing, and credit card surcharge. Your insights are valuable as we continually strive to enhance our services. We are glad to hear that you found our coupon program beneficial and that our service team met your expectations. Thank you for choosing us, and we look forward to seeing you next time!

June 11, 2025

Crest Cadillac service staff a professional, knowledgeable and always a pleasure to do business with. Highly recommended. More

by jfriswel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty KIng
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Jun 13, 2025 -

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear that our service staff made your experience enjoyable. We appreciate your recommendation and look forward to serving you again in the future!

June 11, 2025

Great experience. Ty is always easy to work with and makes sure to update throughout the process More

by Joshcquinn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty King
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Jun 13, 2025 -

Crest Cadillac responded

Thanks for your feedback! We’re thrilled to hear you had a great experience and that Ty provided excellent service. Keeping our customers informed is a priority for us. We appreciate your support!

June 10, 2025

I have always been greeted with respect from the guys in the service bay all the way to the people who finished the paperwork. More

by MPWASSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan my service representative.
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Jun 13, 2025 -

Crest Cadillac responded

Thank you for your fantastic review! We're thrilled to hear that our team provided you with respectful and attentive service. We strive to create a welcoming experience for all our customers and appreciate your feedback!

June 10, 2025

Great experience, good communication and quality work. Also very easy to pay bill online which is nice. More

by BRYAN79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Crest Cadillac responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience and found our communication and online payment process convenient. Your satisfaction is our priority, and we look forward to serving you again!

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