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Crest Cadillac - Service Center

Frisco, TX

4.7
799 Reviews

799 Reviews of Crest Cadillac - Service Center

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July 27, 2025

Only Concerned about 3% Credit Card Charges. Most of the service centers don’t charge for credit cards More

by JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Naemi
July 26, 2025

Had a great experience and everything was handled in a timely and wonderful manner. Super great service advisor that kept me informed all the way through. Probably the best service advisor I’ve ever dealt More

by GRIFFINFARMS2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty King
July 25, 2025

Crest Cadillac always provides the absolute best service. From dealing with the service department to sales. Arman and Omar always take great care of me. Since meeting Schuyler from day one, he has always ta More

by andrewcortes79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Elwir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arman Naemi
July 25, 2025

Crest is a great dealership. I have bought many cars there and have always been satisfiied with the service. More

by DLOSAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron, service rep
July 24, 2025

Monica was professional, knowledgeable, and genuinely attentive. They kept me informed throughout the process, explained everything clearly, and made sure my car was taken care of with precision and care More

by ASPOILED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Toombs
July 23, 2025

Great dealership. Great service. Logan is great. Always timely with service. Would definitely recommend this place. More

by NEALCASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
July 23, 2025

The service professionals at Crest make the process so very easy. Thanks Monica Happy Client More

by Kenadams0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Experience was smooth, easy to schedule via the Cadillac app. Employees were helpful and the waiting area was nice and quiet. More

by DT22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty King
July 22, 2025

I was pleased with service. They were ready for me when I got there. Wish they had coffee but that’s ok. My vehicle was ready ahead of schedule More

by Dawnolson001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
July 21, 2025

Completely Satisfied with service. Shawn is very responsive and kept me updated throughout the process More

by BLBRIGHT2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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