Crest Cadillac - Service Center

Outstanding Customer service is top notch at this dealership. The service department staff is friendly, very knowledgeable, and extremely helpful! My service rep, Logon is top notch! Always willin dealership. The service department staff is friendly, very knowledgeable, and extremely helpful! My service rep, Logon is top notch! Always willing to help Made sure I had ride home and also back to pickup my car More

I have had my vehicle 28 days and Crest had had it 29 days. I do not understand how it can take that long to make a repair. I also don’t understand that the vehicle has had transmission problems twice, t days. I do not understand how it can take that long to make a repair. I also don’t understand that the vehicle has had transmission problems twice, the same exact thing where Service transmission comes up on the dash. My brakes still squeak. I was told that’s normal. I have numerous cars have driven two of your loaners and none of them have brekes that squeak. More

Entire dealership is top notch from Sales to Service. Chris and Chris thanks. I'll be getting my next Caddy there as well. Chris and Chris thanks. I'll be getting my next Caddy there as well. More

Great customer service. . the issues with my car were corrected.and car was returned back to me washed. . the issues with my car were corrected.and car was returned back to me washed. More

Have bought several cars from Crest over the years and we’ve always received Great customer service on every service visit. we’ve always received Great customer service on every service visit. More

Shawn Barron is my service advisor. He always provides excellent customer service. He updates me throughout the day. He always provides excellent customer service. He updates me throughout the day. More

Great service experience! Excellent customer service. Timely service performance. I was updated throughout the day. Excellent customer service. Timely service performance. I was updated throughout the day. More

Wow, Crest is THE place to buy your next Cadillac. EVERYONE is so helpful, even when it’s not their specific job! And my salesman, Jordan Naemi, is amazing. I bought 2 CT4s 7 months ago. Took one i EVERYONE is so helpful, even when it’s not their specific job! And my salesman, Jordan Naemi, is amazing. I bought 2 CT4s 7 months ago. Took one in for service and the loaner was a brand new Optiq! Well, the following week, Jordan took my CT4 in trade and my 3rd purchase with Jordan was completed. AND he delivered it to my house! Check out Crest, ask for Jordan. You won’t be disappointed. More

My appointment was at 7:30 AM and when I arrived at 7:05 AM I was processed right away. I was my first time to work with Chris as a service advisor and he was very thorough explaining about my brake respons AM I was processed right away. I was my first time to work with Chris as a service advisor and he was very thorough explaining about my brake response that I was concerned about. More

Excellent service at this facility. My favorite service advisor is Shawn, who has worked with me for over 12 years ever since my first Cadillac vehicle. My favorite service advisor is Shawn, who has worked with me for over 12 years ever since my first Cadillac vehicle. More