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Crest Cadillac - Service Center

Frisco, TX

4.8
524 Reviews

524 Reviews of Crest Cadillac - Service Center

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February 19, 2025

Always the best! They really go the extra mile to care for their customers every time More

by JUSTIN@LANDMARKTEXAS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
Feb 20, 2025 -

Crest Cadillac responded

Thank you for your fantastic review! We're so glad to hear that we consistently go the extra mile to take care of you. We truly appreciate your loyalty and look forward to serving you again!

February 19, 2025

Quick and easy, all my needs were met, my service provider kept me posted throughout. More

by cesimek
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
Feb 21, 2025 -

Crest Cadillac responded

Awesome! We love hearing that your service visit was quick, easy, and that we ticked all the boxes for you. Thanks for the shout-out!

February 19, 2025

Arman Naemi has always been my service representative and always been awesome with my service at Crest Cadillac in Frisco Texas. Very top notch service! More

by todd85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Arman Naemi has consistently provided you with top-notch service. We truly appreciate your loyalty and are happy to have earned your trust. We look forward to serving you again in the future!

February 18, 2025

It was a good experience with the service of our SUV’s at Crest Cadillac More

by JR.DOUGLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Crest Cadillac responded

Thanks! We're thrilled to hear you had a great experience with our SUV services at Crest Cadillac. Your satisfaction is our top priority, and we look forward to serving you again soon!

February 18, 2025

A a a a a a a a a a a a a a a More

by nike23jon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Feb 19, 2025 -

Crest Cadillac responded

Thank you for the 5-star review! We truly appreciate your support and look forward to serving you again in the future!

February 17, 2025

I am very pleased with the 5 star service I receive from Crest Cadillac and especially my service advisor, Logan McPherson. I am new to this dealership and this was my second visit. I already feel like fa More

by LANAFORDCARPENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
Feb 19, 2025 -

Crest Cadillac responded

Thank you, Lana! We're thrilled to hear that you felt welcomed and well taken care of by Logan and our team. Creating a family-like atmosphere is what we strive for. We look forward to seeing you again soon!

February 17, 2025

Login, informed me of what was recommended for the 125k mile mark which were 7 items later he came out with a list of other things that the truck needed, I agreed to the initial 7 items and 3 other things More

by Irma Vargas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Login McPherson
Feb 17, 2025 -

Crest Cadillac responded

Irma, your feedback is greatly appreciated. Please contact our Service Director James Freel at jfreel@vtaig.com to further discuss your concerns.

February 17, 2025

Having been a Cadillac owner for many years it’s always a good experience coming to Crest Cadillac for my service needs. Greg Vetrano my service contact always takes good care of me. More

by JAMJU124
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
Feb 19, 2025 -

Crest Cadillac responded

We’re thrilled to hear about your positive experiences with us and Greg! Our team is dedicated to providing top-notch service for all our customers. Your loyalty as a Cadillac owner means a lot to us. Looking forward to seeing you again soon!

February 14, 2025

Logan was great to work with and the communication and check out process was flawless. More

by besse52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
Feb 18, 2025 -

Crest Cadillac responded

Thank you for the fantastic review! We’re so glad to hear that Logan provided excellent service and that the communication and checkout process went smoothly. We always strive to make the experience as seamless as possible, and we’re happy to know we met your expectations. We look forward to working with you again in the future!

February 14, 2025

Service is great! Sales is a bit dishonest. I bought 2 vehicles last year and now I want a third but my EV has been in and out of the shop all year…this could’ve bee More

by Steven M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Arreaga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
Feb 14, 2025 -

Crest Cadillac responded

Your feedback is grreatly appreciated. Please contact our General Sales Manager Caleb Brosin at cbrosin@vtaig.com to further discuss you concern.

Feb 15, 2025 -

Steven M responded

Thank you but I think if it's important to Caleb, he should reach out to me as the customer.

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