Austin Drabick

Crest Cadillac responded

We're thrilled to hear about your fantastic experience! It sounds like Austin made a real difference in your car-buying journey. Austin's knowledge and helpfulness are exactly the qualities we look for in our sales staff, and we're delighted he exceeded your expectations. Your kind words about not wanting to purchase a car from anyone else mean a lot to us - that's the kind of loyalty we strive to earn from every customer. We'll be sure to pass your praise on to Austin - he'll be happy to know his efforts are appreciated! Congratulations on your new Cadillac, and thank you for choosing Crest Cadillac. We look forward to seeing you again in the future for all your automotive needs.

Crest Cadillac responded

We're so happy to hear your experience at Town East Ford was simple and easy! It sounds like Austin did a fantastic job ensuring all your needs were met. We appreciate you recognizing him for providing a great overall experience.

Crest Cadillac responded

We're thrilled to hear your transaction was quick and easy! We appreciate you mentioning our professional staff and the overall atmosphere of the dealership. We strive to create a smooth and efficient buying process for our customers. Congratulations on your new vehicle!

Crest Cadillac responded

Thank you so much for the outstanding review! We're thrilled to hear that Austin provided you with exceptional service. We'll be sure to pass your kind words on to him, he'll be delighted to hear it! It's fantastic to know you're happy with your purchase and that our follow-up call was helpful. We take pride in making sure our customers have a smooth experience throughout the entire process. We're so glad you had a positive experience and will definitely ask for Austin again in the future. Please don't hesitate to reach out to him directly if you have any questions or need anything after your purchase.

Crest Cadillac responded

Congratulations on your new car! We're thrilled to hear you had a positive experience working with our team, especially Austin. At Crest Cadillac, we strive to be fair and transparent in all our dealings, and we're glad you felt you got a good deal. It sounds like Austin played a key role in making your experience smooth and enjoyable. We appreciate you mentioning him by name! Please don't hesitate to reach out to Austin or any of our team members if you have any questions about your new car or need service in the future. We're here to support you throughout your ownership journey!

Crest Cadillac responded

Thank you for taking the time to leave such a detailed and positive review about your experience at Crest Cadillac! We're thrilled to hear that Austin Drabick made you feel comfortable and welcome, even though you weren't ready to buy right away. At Crest Cadillac, we believe in providing a pressure-free and informative experience for our customers. It sounds like Austin perfectly embodied that philosophy by being personable, honest, and upfront throughout your visit. We appreciate you recognizing his efforts! We understand that choosing the right car is a big decision, and we're glad Austin gave you the time and space you needed to make an informed choice. The fact that you came very close to buying the car from us speaks volumes about Austin's service and the overall experience at Crest Cadillac. Even though you ultimately went with a different vehicle, we appreciate you recommending Austin and Crest Cadillac to others. If you ever change your mind or are in the market for another Cadillac in the future, please don't hesitate to ask for Austin by name.

Crest Cadillac responded

Thank you for the fantastic review! We appreciate you highlighting the professionalism you encountered throughout your experience. At Crest Cadillac, we strive to provide exceptional customer service, and it sounds like we achieved that for you. We're happy to hear you're satisfied with your purchase and would consider us again in the future. That means a lot to us!

Crest Cadillac responded

We strive to create an exceptional experience at Crest Cadillac, and we're thrilled to hear we achieved that for you! Thank you for recognizing our knowledgeable staff and welcoming atmosphere. We'll be sure to pass your kind words on to Austin Drabick – it sounds like he went above and beyond to ensure a smooth buying process. Congratulations on your new car, and welcome to the Crest Cadillac family!

Crest Cadillac responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!