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Crest Cadillac - Service Center

Frisco, TX

4.8
524 Reviews

524 Reviews of Crest Cadillac - Service Center

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April 06, 2021

They are very helpful and always provide top notch services. The best in the Dallas Fort Worth Metroplex. I would highly recommend this dealer to everyone. More

by joe.nguyen56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 05, 2021

Crest does 5-star maintenance work. It is always hassle free. They are organized and I’m never pressured about extra services I don’t understand. Also they have coffee. More

by washr2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Durbin, Steve Lee, David Sung, Hussain Jafri, Carla Thompson
Apr 06, 2021 -

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 01, 2021

Login in service is great gets you in and out with your family first in mind. After having a lot of issues with my warranty from another dealership, With the help from Login and the Cadillac team I was abl More

by aprilteddlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Login McPherson , Daniel Durbin, Steve Lee, David Sung, Hussain Jafri, Carla Thompson
Apr 01, 2021 -

Crest Cadillac responded

Thank you for taking the time to leave us a 5-star review and the positive feedback about Logan and the dealership! We appreciate the opportunity to service your vehicle and look forward to being there for all of your Cadillac needs. Thanks again!

March 31, 2021

The service was done promptly and included shuttle service home to drop car. I had complete detailing done along with general maintenance, and my car looks like it just came off the showroom floor! More

by Jeff G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Mar 31, 2021 -

Crest Cadillac responded

Thank you for the 5 star review, Jeff. Positive feedback like yours are always the goal. Thank you for taking the time out of your busy day to recognize us and for being a part of the Crest family!

March 31, 2021

Service advisor Gene Reeves has for 7yrs I have been associated with him and Crest, has always went to the limit and sometime above to provide correct information and service advise. More

by drobertson_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Mar 31, 2021 -

Crest Cadillac responded

Thank you droberson_1 for taking the time to leave us a 5-star review and for mentioning Gene and the service department. We appreciate your business and happy to hear you are being well taken care of. Thanks again!

March 30, 2021

Great dealership! Gene Reeves is World class service advisor/asst service manager and Eric the service manager is on top of it in every way More

by John Montgomery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Reeves
Mar 31, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

March 29, 2021

Talented, dedicated and professional team who will make sure the job is completed properly. Logan was especially helpful and I won't take my vehicle anywhere else. More

by Law Signal
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
Mar 30, 2021 -

Crest Cadillac responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 27, 2021

Crest Cadillac and Gene in particular are super stars in the service department. I have complete confidence in both that the work is completed correctly the first time. More

by James W Wilson IIp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Crest Cadillac responded

Thank you for your positive feedback!

March 25, 2021

Crest is an awesome dealership with quality people. Crest is an awesome dealership with quality people. Everyone from the Valet, Cashier, and Service rep are courteous and professional. We can not say More

by Benjaminlday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
Mar 25, 2021 -

Crest Cadillac responded

Thank you for your 5-star review and positive feedback about Bryan Oldham. We are very fortunate to have such an amazing team but even more fortunate for customers like you! Thank you for your business and for being a part of the Crest family:)

March 18, 2021

Paul always does a great job.. he is always polite and courteous. He goes out of his way to get the job done. Very neat. More

by Baileypatd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Crest Cadillac responded

Thank you for your 5-star review! We appreciate you and your business and will be sure to pass along your feedback to Paul! Thanks again for choosing Crest!

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