Crest Cadillac - Service Center

Crest Cadillac responded

We are ecstatic to hear about your wonderful experience! Your recognition of our service department's organization and upmarket professional atmosphere means so much to us. We take great pride in maintaining the luxury experience our customers expect and deserve. It's fantastic to know that Ty King has provided you with courteous, professional, and responsive support while working with you enthusiastically. We truly value customers like you who appreciate the quality and dedication we strive to deliver every day. Thank you for choosing us and for taking the time to share your positive feedback about our dealership.

Crest Cadillac responded

We are elated to hear about your wonderful experience with our team! Your kind words about our staff's exceptional care mean the world to us. We're delighted that you feel comfortable bringing your family and your vehicle to us for service, and we're pleased to know that our team consistently takes great care of you and your needs. Your appreciation for our work truly motivates us to continue providing the outstanding service you deserve. Thank you for being such a valued customer and for taking the time to share your positive experience with us.

Crest Cadillac responded

We are ecstatic to hear that you had such a positive experience with our team. It means so much to know that you find our staff helpful and supportive whenever you have questions about your vehicle. We truly value customers like you and appreciate you taking the time to share your kind words. Your feedback motivates us to continue providing the excellent service that you deserve at Crest Cadillac.

Crest Cadillac responded

Glen, we deeply appreciate your kind words about our service department staff! We are, however, concerned to see that your rating is a 1-star rather than 5, and we would like to learn more about what we could have improved upon during your visit. At your earliest convenience, please reach out to James Freel, our Service Director, at jfreel@vtaig.com. Thank you, and we look forward to speaking with you.

Crest Cadillac responded

Your positive experience means so much to us at Crest Cadillac. We are thrilled to hear that Chris provided you with excellent service and helped get your needs taken care of quickly. His professionalism and courteous approach truly represent the values we strive for in serving our customers. We appreciate you taking the time to share your feedback about the outstanding service you received.

Crest Cadillac responded

Thank you immensely for taking the time to share your wonderful experience with us. We are thrilled to hear that our team members provided exceptional service that went beyond your expectations. It means so much to know that you felt genuinely cared for throughout your visit. Your recognition of the outstanding customer service you received truly brightens our day. We appreciate your trust and look forward to continuing to provide you with the excellent experience you deserve in the future.

Crest Cadillac responded

We are ecstatic to hear about your positive experience with us! It's wonderful to know that we were able to clearly communicate the diagnosis and complete your service on schedule. We take pride in ensuring every vehicle is thoroughly cleaned and ready for pickup. Your feedback about our timely service and attention to detail means so much to our team. Thank you for choosing Crest Cadillac and for sharing your experience with others.

Crest Cadillac responded

Thank you for your review and for taking the time to share your positive experience with us. We are delighted to hear that you received great service and quality work. Your loyalty means everything to us, and we truly appreciate that you will continue choosing Crest Cadillac for your automotive needs. We are pleased that your service representative provided you with excellent care and made your experience a memorable one. Your satisfaction is our priority, and feedback like yours motivates our entire team to maintain the high standards you have come to expect.

Crest Cadillac responded

We genuinely appreciate your recognition of our team's dedication to excellence. It means so much to know that you experience exceptional service consistently and that our staff goes above and beyond to ensure every task is completed thoroughly. Your acknowledgment of the extra effort put forth to deliver quality results reflects exactly what we strive for at Crest Cadillac. Thank you for taking the time to share your positive experience with our team.

Crest Cadillac responded

We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you found our staff so great to work with and that their quick responses and prompt follow-ups made such a positive impact. We take pride in providing expedited services and delivering top-notch customer service to every person who walks through our doors. Your kind words about feeling like a valued customer truly warm our hearts, as this is exactly what we strive for in every interaction. Thank you for taking the time to share your experience and for choosing Crest Cadillac.