
Crest Ford
Center Line, MI
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220 Reviews of Crest Ford
I was very pleased with Ty my salesman I was treated with the utmost respect everything was explained to me thoroughly I've been purchasing cars from you for at least 20 years I'm 70 years old and I'm not re the utmost respect everything was explained to me thoroughly I've been purchasing cars from you for at least 20 years I'm 70 years old and I'm not ready to stop yet More
Salesman Tom Giampaolo handled transaction with professionalism and took care of all related paperwork. However, this vehicle was Ford Certified Pre-Owned and subjected to a 172-point vehicle insp professionalism and took care of all related paperwork. However, this vehicle was Ford Certified Pre-Owned and subjected to a 172-point vehicle inspection. There is a problem with the braking system that the technician failed to repair or ignored forcing me to return the vehicle to Crest Ford at some future date. More
Have been using Crest for service and purchase of both new and used cars and trucks for years. Very happy with the service and the personnel. new and used cars and trucks for years. Very happy with the service and the personnel. More
we are returning customers because i felt we got a decent deal. Our salesman seemed to work out a decent deal and really tried to get us as a returning customer. deal. Our salesman seemed to work out a decent deal and really tried to get us as a returning customer. More
As usual Lila did an outstanding job. She took a mishap and turned it into a blessing. I will surely recommend Crest Ford/Lila to family and friends. and turned it into a blessing. I will surely recommend Crest Ford/Lila to family and friends. More
This dealership has been amazing to work with over the years, especially Rebecca O. This is my fourth lease from Crest and will definitely continue to work with them in the years to come! years, especially Rebecca O. This is my fourth lease from Crest and will definitely continue to work with them in the years to come! More
Purchasing made simple Every time I purchase from Crest Centerline it becomes easier. Jason Jakey my salesmen knows just what I like and does not disappoint. Great personali Every time I purchase from Crest Centerline it becomes easier. Jason Jakey my salesmen knows just what I like and does not disappoint. Great personality and answers all my questions so I understand what he is telling me. Everyone at the dealership is pleasant and will help you with any question! More
Worst excuse for customer service I’ve ever experienced. They weren’t planning on calling me to let me know my vehicle was ready even tho it had been finished before closing time. I was assured more than on They weren’t planning on calling me to let me know my vehicle was ready even tho it had been finished before closing time. I was assured more than once they would, but I had to call myself to even get this information. Not to mention I turned in my vehicle and took my own photos because I just knew there would be an issue. There was a 6 in scratch on the rear right leather seat that magically appeared while my car was in the dealerships possession. 0/10 would not recommend even to an enemy. They will lie to you with a smile on their face. As someone who has worked in customer service nearly 10 years, this is the worst excuse for a business I’ve ever seen. They are not worth your time or money. More
It was relaxing with no pressure and constant updates I've had good experiences with their service department over the past 3 plus years and i did have a very good experience on my recent purchase. I boug I've had good experiences with their service department over the past 3 plus years and i did have a very good experience on my recent purchase. I bought a ranger from this dealership 17 years ago when it was Bob Thibodeau Ford. More