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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

December 09, 2025

My service advisor Troy is great to work with and keeps me up to date and informed on all my service needs More

by JWILLIAMSHOWARD2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Dec 15, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us. We're thrilled to hear that your service advisor has been so attentive in keeping you well-informed throughout your service visits. Having someone who truly understands your needs and maintains clear communication makes all the difference in creating a positive experience. Your feedback highlights exactly the kind of dedicated service we strive to provide every customer. We truly appreciate you choosing Crest INFINITI for your automotive care.

December 08, 2025

Huge thank you to the service department at crest infiniti for taking care of my zaktek application.Everything was smooth and professional. my vehicle looks fantastic!!the shine and finish are notice More

by William1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dunn
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Dec 11, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear about your positive experience with our service department! Your satisfaction with the ZakTek application process means everything to us. We're delighted that our team provided smooth and professional service throughout your visit. It's wonderful to know that your vehicle's enhanced shine and finish exceeded your expectations, and we're glad our staff took the time to walk you through the proper care instructions. Your appreciation for our service truly motivates our team to continue delivering exceptional experiences for every customer.

December 07, 2025

Gassett was a pleasure to work with. Great experience at Crest Infiniti and i look forward to working with them. More

by jwolfmail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2025 -

Crest INFINITI responded

We genuinely appreciate your feedback about working with our team member and your overall experience with us. It's wonderful to hear that you found our service to be such a positive experience and that you're looking forward to continuing our partnership. Your satisfaction means everything to us, and we're committed to maintaining the high level of service that made your visit memorable. We appreciate you taking the time to share your thoughts and look forward to serving you again.

December 07, 2025

This purchase was the best experience ever! Tux did an amazing job throughout the entire process, and I will definitely purchase from him and Infiniti in the future! More

by Dawn Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tux Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2025 -

Crest INFINITI responded

Your feedback is incredibly valuable to us. We are thrilled to hear that your purchase exceeded your expectations and provided such an outstanding experience. It sounds like you received exceptional service throughout the entire process, which is exactly what we strive to deliver at Crest INFINITI. Your satisfaction and positive experience mean everything to our team. We truly appreciate your loyalty and look forward to serving you again in the future.

December 06, 2025

This has been our go to Dealer since 2017. They performed all the service on our prior vehicle and now perform the service on the new vehicle that we purchased from them. Highly recommend Rand More

by TRGREENIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy in service
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Dec 10, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear about your continued loyalty since 2017. Having the opportunity to service both your previous and current vehicles means so much to us. Your trust in our team for both service and sales demonstrates the kind of lasting relationships we strive to build with every customer. We truly appreciate customers like you who choose to stay with us year after year, and we look forward to continuing to provide excellent service for your automotive needs.

December 05, 2025

Well organized and wonderful service, straight forward to get a loaner car and trust them to take care of my car. More

by martin.144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Dec 10, 2025 -

Crest INFINITI responded

We sincerely value your positive feedback about our organized approach and wonderful service experience. It's great to hear that our straightforward loaner car process worked well for you and that you felt confident trusting us with your vehicle care. Your experience reflects exactly what we strive to provide every customer at Crest INFINITI, and we truly appreciate you taking the time to share these kind words with others.

December 05, 2025

Gassett was amazing at answering my questions. He has been great at communicating with me the entire process - getting my missing floor mats delivered to me and getting the extra key ordered. More

by mwill118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2025 -

Crest INFINITI responded

We are thrilled to hear about your positive experience with our team member who provided exceptional service throughout your process. It's wonderful to know that all your questions were answered thoroughly and that the communication remained excellent from start to finish. We're pleased that we could successfully arrange the delivery of your floor mats and handle the ordering of your additional key. Your feedback about the outstanding support you received means a great deal to us at Crest INFINITI, and we appreciate you taking the time to share your experience.

December 04, 2025

You all do a great job assisting with the maintenance of my vehicle. One of the reasons that I have an Infiniti QX 60 is the service staff at Crest More

by LAURA.NIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Moler
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Dec 09, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We truly appreciate that you find our team helpful with keeping your vehicle well-maintained. It means so much to us that our service staff plays a role in your decision to purchase your QX60. Your trust motivates us to continue providing the quality care your vehicle deserves. We look forward to supporting you and your INFINITI for many miles ahead.

December 04, 2025

Came in for scheduled service that was completed promptly and completely. My service advisor, Tony, was helpful & kept me updated throughout the process More

by DEANANDHEATHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service = Tony
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Dec 09, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We're delighted to hear that your scheduled service was handled efficiently and thoroughly. It's great to know that your service advisor provided excellent assistance and maintained clear communication with you during the entire process. Your positive experience with our team truly means a lot to us at Crest INFINITI. We appreciate you taking the time to share your experience and look forward to continuing to provide you with exceptional service.

December 04, 2025

Always have a good experience with Crest Infiniti. Frustration is with Infiniti in general. Love my 2017 QX50, V6, 3.7 liter. I would like to get a newer car, but none of the Infiniti options hav More

by Jjhp2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Dec 09, 2025 -

Crest INFINITI responded

Thank you for sharing your positive feedback about your experiences with us. We're delighted to hear that you consistently have good experiences and that you love your QX50. We understand your desire to upgrade to a newer vehicle while maintaining the powerful performance you've come to enjoy. Your feedback about wanting similar power options in newer models is valuable, and we appreciate you taking the time to share this perspective. We recognize how important it is for customers to find vehicles that meet their specific performance needs. We genuinely value customers like you who have been loyal to both our dealership and the brand. Your input helps us better understand what our customers are looking for in their vehicle choices.

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