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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

September 19, 2025

Loaner car was great but everything else involving keeping me informed was horrible. I have known my advisor for years and am quite disappointed in that he never informed me of the status of my car. More

by REIKI262000
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy ? And Troy Dunn
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Sep 19, 2025 -

Crest INFINITI responded

We are disappointed to hear that you feel this way about your experience. We understand your frustration. While we are pleased that you found the loaner vehicle helpful, we recognize that keeping you informed throughout the service process is equally important. Your feedback helps us identify areas where we can improve our customer communication standards. We would appreciate the opportunity to discuss this matter further with you. Please contact Randy Nabors at Rnabors@vtaig.com so we can address your concerns directly and work to restore your confidence in our service.

September 19, 2025

it was good, service person kept me informed all day, definitely would highly recommend him More

by KATALOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bannister
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Sep 19, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear about your positive experience with us. It's wonderful to know that our service team kept you well-informed throughout the entire day and provided the level of care you deserved. Your recommendation means the world to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again in the future and continuing to provide the exceptional service you experienced.

September 18, 2025

I had my Infiniti serviced by Tony Brown, and he did an impeccable job from start to finish. His professionalism, attention to detail, and clear communication made the entire process smooth and stress-free More

by LOLAFASHOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Sep 19, 2025 -

Crest INFINITI responded

Thank you for your review! We are ecstatic to hear about your outstanding experience with your vehicle service. It's wonderful to know that you received impeccable care from start to finish, with the professionalism and attention to detail you deserve. We understand how important clear communication and thorough service are to making your experience smooth and stress-free. Your recognition of the exceptional customer service and going above and beyond truly means everything to us at Crest INFINITI. We appreciate you recommending our quality and reliable service to others who need automotive care.

September 16, 2025

A great job providing a loan car & getting my car back running well. Be prepared for the new insurance verification service by having your web log-in available. More

by SMITHAL76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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September 16, 2025

Great experience from customer perspective and your team cares. Tony has been a gem to work with. More

by cgaild13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony - Service
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September 16, 2025

Dealership is convenient and well organized. Troy took care of my needs excellently and kept me informed throughout my day More

by scress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
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September 15, 2025

Always such great service. You gotta buy a car at Crest Infiniti. They will take care of you. More

by dfrancis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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September 13, 2025

Very pleased with the dealership, service and sales people. Overall it has been a very pleasant experience. More

by M3JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 12, 2025

This was one of the most amazing and pain free dealerships I have dealt with in my entire life. Why can’t all dealerships operate this well? Outstanding staff as well as amazing service is an und More

by Bill Kegley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 11, 2025

I have received great customer service in both sales and service departments when visiting this dealership. More

by amandatx88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clay
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