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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

August 27, 2025

From the moment I stepped out of vehicle for my service appointment, I was immediately greet by a friendly Crest Infiniti service writer, Andrew. He acknowledged my appointment and was very cordial. He rev More

by REED.STEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 11, 2025 -

Crest INFINITI responded

We genuinely admire your loyalty and trust in choosing Crest INFINITI for both your vehicle purchases and ongoing service needs. Your positive experience from the moment you arrived for your appointment truly reflects our commitment to exceptional customer care. We're delighted that our service team provided you with such welcoming and thorough assistance, ensuring you knew exactly what to expect throughout the process. The cordial and professional approach you experienced represents the standard we strive to maintain for every customer. Your continued confidence in returning to us for multiple vehicles and service appointments means everything to our team, and we look forward to serving you for many years to come.

August 26, 2025

The entire staff that served me, was excellent in every way. Extremely knowledgeable, professional and very courteous. More

by sdudleyveteran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Sep 11, 2025 -

Crest INFINITI responded

We genuinely appreciate your recognition of our team's dedication to providing exceptional service. Your kind words about our staff's knowledge, professionalism, and courtesy truly mean the world to us at Crest INFINITI. We work hard every day to ensure that each customer receives the outstanding experience you described, and knowing that we succeeded in meeting your expectations brings us great satisfaction. We are grateful for customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of excellence in the future.

August 26, 2025

Fantastic customer service! Attentive, accommodating, personable, upbeat. I was impressed with Robert in the Service Dept with his people skills, knowledge and easy conversation More

by sherri526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Service Dept
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Sep 11, 2025 -

Crest INFINITI responded

Your positive experience means everything to us at Crest INFINITI. We're thrilled to hear that you found our team so attentive and accommodating. It's wonderful that Robert in our Service Department made such a great impression with his expertise and friendly approach - having knowledgeable team members who can connect with our customers is something we truly value. We're also pleased that you noticed how well-maintained our facility is. Thank you for taking the time to share your experience with us.

August 26, 2025

The car was well represented online. Worked with me on my on price. Treated me fairly and the transaction was smooth. More

by JJI
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Whyte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your experience. We are delighted to hear that our online representation of the vehicle matched your expectations and that we could work together to find a price that suited your needs. Your feedback about being treated fairly and experiencing a smooth transaction means a great deal to us. We strive to provide honest and transparent service to every customer, and it sounds like we achieved that goal with your visit. We appreciate your trust in choosing us for your automotive needs.

August 25, 2025

Courteous. Fast. Service advisor was great help and fulfilled all my needs for my daughter's car! More

by briansanders2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 10, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our team to be courteous and that we were able to provide fast service for your daughter's vehicle. It's wonderful to know that our service advisor was able to help you with everything you needed and made the process smooth for you. We truly value customers like you who trust us with their family's automotive needs, and your kind words mean a great deal to our entire team at Crest INFINITI.

August 24, 2025

Jeannie made the whole sales process easy. I only stumbled in the dealership and was not familiar with the brand. The QX60 was nicer than the Lexus TX. I’m impressed by the maintenance include More

by lizmb70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie Dang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Beiriger
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Sep 10, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us. We're thrilled that your visit turned into such a positive discovery, even though you initially weren't familiar with our brand. It's fantastic to hear that the QX60 exceeded your expectations and impressed you more than other luxury vehicles you considered. We take great pride in offering vehicles that truly stand out in terms of quality and features. We're also delighted that you found value in our maintenance program - it's one of the ways we show our commitment to taking care of our customers long after the purchase. Your feedback about how smooth and effortless your sales experience was means a great deal to us, as we strive to make every customer feel comfortable and confident in their decision.

August 24, 2025

Great service! Friendly and they take care of your vehicle fast and with no issues! More

by chennifer41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bannister
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Sep 10, 2025 -

Crest INFINITI responded

We greatly appreciate your kind words about our service team. It means so much to hear that you found our staff welcoming and that we were able to service your car quickly without any complications. Your positive experience reflects exactly what we strive for at Crest INFINITI - providing efficient, hassle-free automotive care with a smile. Thank you for choosing us and for taking the time to share your wonderful experience.

August 23, 2025

Work was completed as promised and staff was professional and friendly. There are many other choices for auto services out our was but we drive an hour and a half to use Crest. More

by mcortop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn, Randy Nabors
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Sep 10, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback! We truly appreciate that you find our work reliable and our team approachable. It means so much to us that you choose to make the drive to Crest INFINITI even with other options closer to home. Your loyalty and trust in our service truly make a difference to our team. We look forward to continuing to provide you with the quality experience you deserve.

August 23, 2025

Andrew, the service representative at the bay, welcomed me and did the preliminary scan with the key to check what needed to be done to my 2020 Infiniti QX60, pure-SUV. After my signing to authorize the se More

by flaurist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Sep 08, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our service team provided you with such thorough care for your QX60. It sounds like you received excellent attention from the moment you arrived, with a comprehensive diagnostic process that ensured we addressed all your vehicle's needs properly. We take pride in creating a comfortable environment for our customers while they wait, and we are pleased that you found our facilities clean and welcoming with refreshments available. Your satisfaction with both the quality of service and the reasonable pricing for your battery replacement and safety inspection means so much to our team. We truly appreciate customers like you who recognize the dedication our staff puts into delivering exceptional automotive care.

August 23, 2025

Very good, helpful with financing and meeting our needs for the purchase overall good purchase More

by BRUMLEY_P60119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Dagnan
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Sep 08, 2025 -

Crest INFINITI responded

We genuinely admire your positive feedback about your experience with us. It means a great deal to know that our team was able to assist you effectively with your financing options and work with you to meet your specific requirements. We are thrilled that you found the entire process beneficial and that your vehicle purchase went smoothly. Your satisfaction is what drives us to continue providing excellent service, and we truly appreciate you taking the time to share your experience with others.

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