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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

August 23, 2025

Asad made this experience a pleasant one. This was supposed to be an only looking event- but his guidance to the right car closed the deal. More

by CANT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asad El Wir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asad's assistant- very helpful
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Sep 08, 2025 -

Crest INFINITI responded

We are delighted to hear that your visit turned into such a positive experience. It sounds like our team member provided excellent guidance that helped you find the perfect vehicle, even though you initially came in just to browse. We take pride in helping customers discover the right car for their needs through knowledgeable assistance and genuine care. Your feedback about the pleasant experience and helpful guidance means a great deal to us at Crest INFINITI. We appreciate you taking the time to share your thoughts and are thrilled that you drove away satisfied with both your new vehicle and the service you received.

August 22, 2025

It was a really good experience buying a new Car , QX 80 at Crest INFINITI . More

by AJESH_JDP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braeden Breysacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2025 -

Crest INFINITI responded

We are pleased to hear about your wonderful experience purchasing your new QX80 with us. It brings us great satisfaction to know that your car buying journey was positive and enjoyable. We truly appreciate you taking the time to share your feedback about your experience. Your satisfaction is our priority, and we look forward to serving you for all your future automotive needs.

August 22, 2025

The services were excellent. Andrew helped me with the loaner quickly with detail instructions. Will recommend this dealership to friends. More

by QUENKY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Beiriger
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Sep 08, 2025 -

Crest INFINITI responded

We deeply cherish your wonderful feedback about your experience with us. It brings us great joy to know that you found our services to be outstanding. We are pleased to hear that you received quick assistance with your loaner vehicle along with clear and detailed guidance throughout the process. Your willingness to recommend Crest INFINITI to your friends means the world to us and reflects our commitment to providing exceptional service to every customer who walks through our doors.

August 21, 2025

The dealership was ill-prepared to process the transaction…a cash deal with no additional ancillary items. They were very comfortable taking their time, attempting to upsell other optional coverag More

by rewynding
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andy Beiriger
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Sep 05, 2025 -

Crest INFINITI responded

We understand your frustration and recognize that your time is valuable. Your feedback is important to us, and we take these concerns seriously. We are sorry to hear that you feel this way about your experience, as we strive to provide smooth and respectful service to all our customers. We would appreciate the opportunity to discuss this matter further and address your concerns directly. Please contact Myles Bates at MBates02@vtaig.com so we can work toward a better resolution.

August 21, 2025

Service was thorough and completed according to the estimated timeframe. I was kept in the loop throughout the process. More

by BRIAN-AGNEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Service
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Sep 05, 2025 -

Crest INFINITI responded

Thank you immensely for taking the time to share your experience with us. We are absolutely thrilled to hear that our service team provided you with such comprehensive care and kept you informed every step of the way. Your feedback about our thorough approach and meeting our estimated timeframe means so much to us. It is wonderful to know that our commitment to clear communication throughout the process made a positive difference in your experience. We truly appreciate customers like you who recognize the dedication our team puts into delivering quality service at Crest INFINITI.

August 21, 2025

Crest has always delivered on what they have promised. Their service work is completed when they say it will be and they always meet the quoted price. Tim L. More

by TIMLMICH78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in Service
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Sep 05, 2025 -

Crest INFINITI responded

We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our reliable service delivery and consistent pricing means so much to us. We truly value customers like you who recognize our commitment to keeping our promises and completing work as scheduled. Thank you for taking the time to share your thoughts - it helps us continue providing the dependable service experience that matters most to our customers.

August 21, 2025

Polite staff, efficient timely service and a wait in comfortable surroundings. Troy was pleasant and communicated well after a very short wait in the service bay. The mechanics found a problem with a b More

by MOM_MCGUIRE
Recommend Dealer
Yes
Employees Worked With
Troy,
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Sep 05, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your positive experience. Your kind words about our courteous team and prompt service mean so much to us. We understand how important it is to provide a welcoming environment while you wait, and we're pleased that you found our facilities comfortable. It's wonderful to know that our service advisor provided clear communication and kept your wait time minimal. Most importantly, we're grateful our skilled technicians were able to identify the belt issue before it became a safety concern on the road. Your trust in our team to keep your vehicle running safely is something we never take for granted, and we're honored to be your automotive service partner.

August 21, 2025

Working with Trevor, couldn't ask for anyone better. He stayed on top of the repairs that were being done. Kept in contact with me about the progress on the car. Will always only use Crest for my Infini More

by PARRATROY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Rogers
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Sep 05, 2025 -

Crest INFINITI responded

Thank you for your wonderful feedback about your experience with our service team. We're delighted to hear that you received such attentive care throughout your repair process. Having someone who keeps you informed about the progress and stays on top of every detail makes all the difference in providing quality service. Your loyalty to Crest INFINITI for your vehicle repairs means the world to us, and we're grateful for customers like you who appreciate our commitment to excellence. We'll be sure to share your kind words with our team - feedback like yours motivates us to continue delivering the exceptional service you deserve.

August 21, 2025

I was greeted quickly and Al responded promptly to all my texts. Everyone was very pleasant. More

by Deanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Conkleton
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Sep 05, 2025 -

Crest INFINITI responded

Thank you for taking the time to share your wonderful experience with us. We are overjoyed to hear that our team provided you with such prompt and pleasant service from the moment you arrived. It means so much to know that you felt welcomed right away and that your communication needs were handled quickly and effectively. Your kind words about the friendly atmosphere our team creates truly brighten our day. We appreciate your trust in us and look forward to continuing to provide you with the exceptional service you deserve.

August 20, 2025

Myles, Richie & Kayla were awesome! Very easy to work with, honest & helpful. Super smooth experience purchasing our new QX60. More

by KATHERINEROBERTS531
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
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Sep 05, 2025 -

Crest INFINITI responded

We are honored to hear about your wonderful experience with your new QX60 purchase. It's fantastic to know that our team made the process so straightforward and that you found them to be genuine and supportive throughout your visit. We take great pride in creating seamless experiences for our customers, and your feedback truly validates our commitment to excellent service. Thank you for choosing us and for taking the time to share your positive experience.

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