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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,709 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,709 reviews

October 22, 2025

Just had an oil change and from start to finish service was quick and very good. More

by BAVIE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy in service
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Oct 27, 2025 -

Crest INFINITI responded

Your review is appreciated! We are thrilled to hear that your oil change experience with us was both quick and excellent from beginning to end. Your feedback means so much to us and reinforces our commitment to providing efficient, high-quality service. We look forward to taking care of your vehicle needs again in the future.

October 22, 2025

Everyone was very friendly and they made the process of car buying, which I usually dislike, a very pleasant one. More

by JSFALCON09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Crest INFINITI responded

We sincerely value your wonderful feedback! It brings us great joy to know that our team's friendly approach made your car buying experience so pleasant. We understand that purchasing a vehicle can often feel overwhelming, so we're thrilled that we could transform that process into something enjoyable for you. Your kind words about our team's welcoming nature truly mean the world to us. Thank you for choosing Crest INFINITI and for taking the time to share your positive experience!

October 20, 2025

Service Tech was great. The work took too long to be completed. Not happy with being charged a service fee on using Credit Cards!! More

by RMCCOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
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Oct 27, 2025 -

Crest INFINITI responded

We are grateful to hear that our service technician provided you with great support. We understand your frustration regarding the time it took to complete the work and your concerns about the credit card service fee. Your feedback helps us identify areas where we can improve our processes and communication about our policies. We truly value your business and appreciate you taking the time to share your experience with us.

October 20, 2025

Paul did a great job of introducing us to the QX60 and explaining the benefits compared to other vehicles on the market. The entire process was smooth and efficient. More

by Candice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Crest INFINITI responded

We greatly appreciate your positive feedback about your experience. It's wonderful to hear that you found the vehicle introduction thorough and the comparison with other market options helpful. We're pleased that the entire experience met your expectations for smoothness and efficiency. Your satisfaction with both the vehicle presentation and the overall process means a great deal to us at Crest INFINITI. Thank you for choosing us and for taking the time to share your experience.

October 20, 2025

I had a great experience trading in my car and getting my QX60. Gassett was thorough and efficient in handling the transaction. More

by EDKELLY0999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Crest INFINITI responded

We are elated to hear about your wonderful experience with your QX60 purchase and trade-in! It sounds like the entire process went smoothly for you. We're pleased that our team member provided such thorough and efficient service during your transaction. Your feedback about the professional handling of your vehicle exchange means a great deal to us. We hope you're enjoying your new QX60, and we look forward to serving you again in the future.

October 19, 2025

Always great customer service, especially from Tony. He’s taken great care of us for years! More

by MARTIN.MOLLY.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 24, 2025 -

Crest INFINITI responded

We are thrilled to hear about your wonderful experience with our customer service team. It means so much to us that you have received excellent care over the years and that our commitment to serving you has made such a positive impression. Having customers like you who trust us with their automotive needs year after year is truly what makes our work meaningful. We appreciate you taking the time to share your experience and look forward to continuing to provide you with the same level of exceptional service that you have come to expect.

October 19, 2025

Job done correct-billing for valet service change screwed up! Will probably not lease another car from you! More

by SMILLER007
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
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Oct 24, 2025 -

Crest INFINITI responded

We greatly appreciate your feedback and are pleased to hear that the service work was completed correctly. We understand your frustration regarding the billing confusion for the valet service charge. Billing accuracy is important to us, and we recognize how disappointing it can be when these issues arise. Your experience matters to us, and we value the opportunity to serve our customers better. We hope you will consider giving us another chance to demonstrate our commitment to providing excellent service in all aspects of your experience with us.

October 17, 2025

They got my vehicle in and out same day and gave me a loaner. Tony does a great job and has great customer service. More

by ALFYLOPEZ32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Oct 22, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our same-day service and loaner vehicle program. It means so much to us that we could get your vehicle serviced efficiently without disrupting your day. We're thrilled that Tony provided you with exceptional care and service throughout your visit. Your feedback about our team's dedication to great customer service truly brightens our day. Thank you for taking the time to share your positive experience - it helps us continue delivering the quality service our customers deserve.

October 16, 2025

Cassette was amazing and went above and beyond to support us through the entire process. I'm so grateful that we were able to work with him. He's represented infiniti very well. More

by brandebond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Beiriger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Crest INFINITI responded

Thank you for sharing your wonderful experience with us. We are thrilled to hear that Gassett provided exceptional support throughout your entire journey with us. It means so much to know that he went above and beyond to ensure you had a positive experience. Your kind words about how well he represented our brand truly warm our hearts. We are grateful for customers like you who take the time to recognize outstanding service. Welcome to the Crest INFINITI family!

October 16, 2025

As always, Troy Dunn was so helpful in getting our car serviced the same day. More

by MBJAMROK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Oct 21, 2025 -

Crest INFINITI responded

Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that you received such helpful assistance in getting your vehicle serviced on the same day. At Crest INFINITI, we understand how valuable your time is, and we strive to provide efficient service that meets your scheduling needs. Your recognition of the exceptional support you received means a great deal to our team. We truly appreciate your continued trust in our service department and look forward to assisting you with all your automotive needs in the future.

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