Crest Volvo Cars

Nice dealership. They made the dreaded car purchasing process quick and easy. Locke Reynolds was our salesman and was topnotch. Highly recommend! They made the dreaded car purchasing process quick and easy. Locke Reynolds was our salesman and was topnotch. Highly recommend! More

It is quite a distance from my home but they do a great job. People there are professional, efficient and pleasant. I trust the service department to do good work and treat me fairly. job. People there are professional, efficient and pleasant. I trust the service department to do good work and treat me fairly. More

Professional , efficient service. Keith kept me in the loop since there was an added on software update that added on extra time for me to wait. Keith kept me in the loop since there was an added on software update that added on extra time for me to wait. More

I leased a new 2023 XC60 at Crest Volvo and love my new car. Emely did a fantastic job in helping me choose another XC60 that I liked and fit my budget. David with the Finance Department did an excellent car. Emely did a fantastic job in helping me choose another XC60 that I liked and fit my budget. David with the Finance Department did an excellent job with getting approved and picking the MPP Protection Plan. I have been a long customer of Crest Volvo and everyone are so kind and helpful. More

Service was fast and efficient. Friendly service staff who were helpful. Liked the fact there was a restaurant attached to Infiniti dealer next door. Friendly service staff who were helpful. Liked the fact there was a restaurant attached to Infiniti dealer next door. More

UPDATE: The dealer principal, Jason, got involved after this review was posted and immediately offered to purchase the vehicle back with no questions asked. I purchased a sign unseen 2021 Certified Pre this review was posted and immediately offered to purchase the vehicle back with no questions asked. I purchased a sign unseen 2021 Certified Pre-Owned XC90 From Crest. I wired the cash, and arranged to pick the car up ONE WEEK after I paid, because I live 3 hours away. I booked a $150 ride to Frisco. Upon pickup I noticed the car wasn't detailed. I was shocked, but didn't have time to wait for them to clean anything. I had to get in the car immediately to drive back to Austin for meetings and kid pickup. THE CAR SMELLED LIKE SMOKE. There were ash marks near the windows, ashes in the cup holders, ash trays, and console. I asked the salesperson he said "i didn't smell anything or look closely". Sam the "general manager" wants to haggle about cleaning fees and "if you were close I would fix it"....NEVER did Sam offer a solution, rather asked me to fix the problem and I will reimburse you up to $300. I have no recourse, cant return the car, cant do anything except smell musty, stale, cheap cigarette smell in my 50K used car. Boo More

Professional service, nice team car was done in no time The only thing that they can improve is not charge for gas when you get a loaner I drove 35 miles today time The only thing that they can improve is not charge for gas when you get a loaner I drove 35 miles today More

Recently purchased a used vehicle Crest Volvo Cars. If you need a car stop by and see Emely! She was great! Emely was patient, friendly, knowledgeable, helpful and personable. Crest Volvo Cars has a gr If you need a car stop by and see Emely! She was great! Emely was patient, friendly, knowledgeable, helpful and personable. Crest Volvo Cars has a great team. More

Easy, fast and straight forward. Much appreciated! Met my needs from beginning to end. Thanks! Much appreciated! Met my needs from beginning to end. Thanks! More

Max Caplin was beyond helpful and exceeded our expectations with the car buying process. We couldn't be happier with our overall experience at this dealership--from the car buying experience throu expectations with the car buying process. We couldn't be happier with our overall experience at this dealership--from the car buying experience through service--top notch! More