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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,288 Reviews

1,288 Reviews of Crest Volvo Cars - Service Center

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May 04, 2025

I appreciate Keith keeping me informed during the repair process. Process for loaner was great as well. More

by martywhitaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that Keith kept you well-informed and that the loaner process went smoothly. We always strive to make the repair experience as easy as possible for our customers!

May 04, 2025

I cannot believe the service went really great. Jordan did great job communicating etc. Yes, I will continue my business with this dealer. More

by MUDUMBAIGOPAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're so happy to hear that Jordan provided excellent communication and that your service went smoothly. We truly appreciate your continued trust in us, and we look forward to assisting you with your future automotive needs. Thank you for choosing us!

May 04, 2025

Never let me leave unless I am happy with the work done on my car. More

by KARENHAFNER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for your review! We're thrilled to hear that our team ensures you're completely satisfied before you leave—your peace of mind is our priority. We appreciate your trust in us and look forward to continuing to provide you with excellent service!

May 03, 2025

My service experience was excellent. They did the required work in a very short time frame to accommodate my schedule More

by flilesarnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that our team was able to complete the work quickly and accommodate your schedule. Providing efficient, high-quality service is always our goal, and it's great to know we delivered for you. We appreciate your trust and look forward to helping you again in the future!

May 03, 2025

I have worked with Crest Volvo many times, and they always take problems very seriously. This time, Mark picked up the service, and Ally worked with me. She was very friendly and serviced the car profe More

by GGAN98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for your continued trust! We're so glad to hear that Mark and Ally provided you with excellent service. It's wonderful to know that Ally was both friendly and professional while addressing your car’s needs. We appreciate your loyalty and look forward to assisting you again in the future!

May 03, 2025

The service department was exceptional. Our issue was handled quickly and the loaner car service fantastic More

by J H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for the kind words! We're glad to hear that your experience with the service department was exceptional and that everything was handled efficiently. It’s great to know the loaner car service added to the convenience—your satisfaction means a lot to us!

May 03, 2025

Excellent workmanship and Volvo system knowledge. My service writer was thoroughly experienced. Thank you for the service. More

by STEVENKRISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you were impressed with the quality of workmanship and the depth of Volvo knowledge provided by our team. It's great to know your service writer’s experience made a positive impact on your visit. We truly appreciate your trust and look forward to serving you again!

May 03, 2025

Friendly personnel, treated me with curtesy and kindness, made sure they knew what my cars problems were easy to get a loner car. When I picked up they car the told me what they had done. Ask if I had any q More

by egwenlvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your experience! We're glad to hear that our team treated you with courtesy and kindness and took the time to fully understand your vehicle’s concerns. It’s great to know the loaner process was smooth and that everything was clearly explained when you picked up your car. We truly appreciate your feedback and look forward to assisting you again in the future!

May 02, 2025

Great dealership. Keith always does a fantastic job and a shout out to Jeremi Chapman. Greeted on the drive as soon as I drove up and a loaner car was ready right afte More

by canrulzhoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madolyn McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Wiedmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share such a positive review! We're so glad to hear that Keith continues to provide fantastic service and that Jeremi Chapman made you feel welcome right from the start. It’s great to know that everything—from check-in to receiving a loaner and timely completion of the work—went smoothly. Your recommendation means a lot to us, and we truly appreciate your continued trust in Crest Volvo Cars.

May 02, 2025

Bryce was exceptionally polite. My volvo has very high mileage. He didn’t try to sell me service that could wait. High marks to Bryce. More

by bmpej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We’re thrilled to hear that Bryce provided exceptional service and was considerate of your vehicle's needs. It’s great to know he focused on what was necessary without pushing unnecessary services. We’ll be sure to pass along your kind words to Bryce. Thank you for choosing us, and we look forward to assisting you again!

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