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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,393 Reviews

1,393 Reviews of Crest Volvo Cars - Service Center

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May 05, 2025

Everything went very smoothly. I got a quick appointment, a nice loaner car, and service was finished on time. Very friendly and professional. More

by MICHELLE.HORAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We’re so glad to hear that everything went smoothly for you, from the quick appointment to the loaner car and on-time service. Our team strives to make every visit as convenient and professional as possible, and we’re happy that we were able to meet your expectations. We look forward to serving you again in the future!

May 05, 2025

It was simple and easy process. One thing I want to point that out is that I would more appreciate if he can explain to me each service he was done. Thank you. More

by PUGJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your feedback! We're glad to hear that the process was simple and easy for you. We also appreciate your suggestion about more detailed explanations of the services performed. Clear communication is important, and we’ll make sure to take your feedback into account to improve the experience for our future customers. If you have any questions about your service, please don’t hesitate to reach out—we're always happy to assist!

May 04, 2025

Good reliable service. Mark understood the needs and provided the service at the best possible manner. Much Appreciated . More

by Nair
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind review! We're so glad to hear that Mark took great care of you and provided service that met your needs in the best possible way. We truly appreciate your feedback and look forward to serving you again in the future!

May 04, 2025

Lyn was very efficient, courteous, professional and I was very happy with the work on my car. The team who washed the car did a fabulous job. Thank you! More

by PATTY.LASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Lyn provided efficient, courteous, and professional service, and that you were pleased with the work done on your car. We'll also be sure to pass along your kind words to the team who detailed your vehicle—it's great to know their efforts made a positive impression. We appreciate your support and look forward to seeing you again!

May 04, 2025

We called and knew what we wanted and were immediately taken care of. This was our first Volvo purchase ad we are extremely happy so far with the vehicle and overall experience. More

by Mdrrallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're so glad to hear that your first Volvo purchase was such a positive experience. We're happy you're enjoying your new vehicle and appreciate you choosing us for your purchase!

May 04, 2025

I appreciate Keith keeping me informed during the repair process. Process for loaner was great as well. More

by martywhitaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
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May 05, 2025 -

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that Keith kept you well-informed and that the loaner process went smoothly. We always strive to make the repair experience as easy as possible for our customers!

May 04, 2025

I cannot believe the service went really great. Jordan did great job communicating etc. Yes, I will continue my business with this dealer. More

by MUDUMBAIGOPAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Bingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wiedmann
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May 06, 2025 -

Crest Volvo Cars responded

Thank you for sharing your experience! We're so happy to hear that Jordan provided excellent communication and that your service went smoothly. We truly appreciate your continued trust in us, and we look forward to assisting you with your future automotive needs. Thank you for choosing us!

May 04, 2025

Never let me leave unless I am happy with the work done on my car. More

by KARENHAFNER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for your review! We're thrilled to hear that our team ensures you're completely satisfied before you leave—your peace of mind is our priority. We appreciate your trust in us and look forward to continuing to provide you with excellent service!

May 03, 2025

The service department was exceptional. Our issue was handled quickly and the loaner car service fantastic More

by J H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for the kind words! We're glad to hear that your experience with the service department was exceptional and that everything was handled efficiently. It’s great to know the loaner car service added to the convenience—your satisfaction means a lot to us!

May 03, 2025

Excellent workmanship and Volvo system knowledge. My service writer was thoroughly experienced. Thank you for the service. More

by STEVENKRISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you were impressed with the quality of workmanship and the depth of Volvo knowledge provided by our team. It's great to know your service writer’s experience made a positive impact on your visit. We truly appreciate your trust and look forward to serving you again!

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