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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,460 Reviews

1,460 Reviews of Crest Volvo Cars - Service Center

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May 18, 2025

It is a convenient location and cares tremendously about customer service. Any repairs or maintenance i get done from this dealership is done with great quality that lasts for a very long time. Duration bet More

by LKUMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are delighted to hear that you appreciate our convenient location and the commitment we have to customer service. It’s our goal to provide high-quality repairs and maintenance that stand the test of time, and we’re glad to know that our efforts have made a positive impact on your experience. We look forward to serving you again in the future!

May 18, 2025

Good result,the air conditioning issue was resolved and the system works good. As expected More

by EFHABEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your positive feedback! We’re thrilled to hear that the air conditioning issue has been resolved and that the system is performing well. We appreciate your support and look forward to servicing you again next time!

May 18, 2025

Mark was very upfront and curious. The process was simple and efficient. I appreciate the whole staff. More

by TRE1470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank youfor your wonderful feedback! We are thrilled to hear that you found the process simple and efficient. Mark and our entire team strive to provide an exceptional experience, and your appreciation means a lot to us. We look forward to serving you again!

May 18, 2025

Lyn at Crest Volvo was very helpful and provided great customer service during my 3 year maintenance service. More

by ALICIAF122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you, Alicia, for your wonderful feedback! We are thrilled to hear that Lyn provided you with helpful service during your 3-year maintenance. Our team is dedicated to ensuring a positive experience for all our customers, and it's great to know we met your expectations. We look forward to serving you again!

May 18, 2025

Great communication. Everyone was friendly and helpful. Really good experience. Feels nice to see a service department like that. Makes me feel comfortable coming back. More

by HHBURNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you found our communication effective and our team friendly and helpful. Creating a welcoming atmosphere is important to us, and we’re glad it made you feel comfortable returning. We look forward to seeing you again soon!

May 17, 2025

I have been a customer through 3 Volvo’s. 4 moves of dealership and even though other dealers closer would not go anywhere else. Lynn Ford is awesome More

by Rally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you, Rally, for your wonderful review! We truly appreciate your loyalty and are delighted to hear that you've consistently chosen us for your Volvo needs. It’s fantastic to know that our team, especially Lynn Ford, has made such a positive impact on your experience. We look forward to serving you again in the future!

May 17, 2025

Was very satisfied with my service and the communications with Lyn. Love your friendly service. More

by rwhatley1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that you were satisfied with your service and appreciated the communication with Lyn. Our team strives to provide friendly and attentive service, and it’s great to know that we met your expectations. We look forward to serving you again!

May 17, 2025

Outstanding, as always. Thank you for your business. Barry Pinlac was very helpful to make this happen. More

by ADICOCOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Pinlac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that you had an outstanding experience and that Barry Pinlac was able to assist you effectively. Our team is dedicated to providing excellent service, and we appreciate your business. Thank you once again!

May 17, 2025

Keith has been my service advisor for years. He's very helpful & friendly. The whole operation is very efficient. More

by larcombemands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Wiedmann
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are thrilled to hear that Keith has consistently provided you with helpful and friendly service over the years. Our team strives to maintain an efficient operation, and it's rewarding to know that we are meeting your expectations. We look forward to continuing to serve you!

May 17, 2025

Allieis fabulous and I love working with her. Appointment time was kept and I got to my next appointment on time everything was done. More

by VJMURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Crest Volvo Cars responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience working with Ally and that everything went smoothly during your appointment. Timeliness is important to us, and we're glad that we could help you stay on schedule. We appreciate your support and look forward to serving you again in the future!

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