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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,392 Reviews

1,392 Reviews of Crest Volvo Cars - Service Center

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June 25, 2025

Jasmin was very attentive, polite and customer foscused. She kept me informed of what was going on with my car and when repairs would be finished. She did a great job! I like getting my car serviced a More

by BENNIEMEDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Crest Volvo Cars responded

Thank you for sharing such a detailed and positive review! We’re glad Jasmin provided attentive and polite service while keeping you informed throughout your repair. It’s wonderful to hear that Crest Volvo consistently treats you like a valued new customer and offers professional service along with comparable loaner vehicles. Your feedback means a lot, and we look forward to continuing to provide you with excellent service!

Jun 26, 2025 -

Crest Volvo Cars responded

Thank you for sharing such a detailed and positive review! We’re glad Jasmin provided attentive and polite service while keeping you informed throughout your repair. It’s wonderful to hear that Crest Volvo consistently treats you like a valued new customer and offers professional service along with comparable loaner vehicles. Your feedback means a lot, and we look forward to continuing to provide you with excellent service!

June 25, 2025

Fantastic service! Lyn was very friendly and helpful. My car was ready as promised and was clean and shiny. The whole process from scheduling to getting a loaner car to More

by bbrown41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Crest Volvo Cars responded

Thank you for sharing your fantastic experience! We're so glad to hear that Lyn provided friendly and helpful service and that everything—from scheduling to the loaner car and checkout—was easy and seamless. It’s great to know your car was ready on time and returned clean and shiny. We appreciate your feedback and look forward to assisting you again!

June 24, 2025

In overall great service from everyone starting from Jasmine to the people working on my car More

by ALBERTO.JUAREZLOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Crest Volvo Cars responded

Thank you for the fantastic feedback, Alberto! We're thrilled to hear that you had a great experience with our team. We strive for excellent service, and it's wonderful to know that Jasmine and our staff made a positive impact during your visit.

June 23, 2025

Crest Volvo was able to fit me in for a same day service for my brake pads. Jasmin was also able to get me into a loan vehicle and I mentioned I was interested in purchasing an XC90 so I got that as a loan More

by Natashaa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Crest Volvo Cars responded

Thank you for your fantastic review! We're thrilled to hear that Jasmin provided you with excellent service and a loan vehicle that piqued your interest. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

June 22, 2025

Crest Volvo’s service is fantastic, organized, friendly and punctual, I recommend them for your service needs. More

by CHRISTIAN.A.BRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Locke Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nash Abir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Crest Volvo Cars responded

Thank you for the amazing feedback, Christian! We're thrilled to hear you had a fantastic experience with our service team. Your recommendation means a lot to us, and we look forward to continuing to provide top-notch service for all your needs.

June 22, 2025

jasmin and crest are both most excellent. always an amazing experience- punctual marksmanship and highest quality every time. More

by goldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Crest Volvo Cars responded

Thank you for your fantastic review! We're thrilled to hear that your experiences with Jasmin and our team have consistently exceeded your expectations. We appreciate your support and look forward to serving you again!

June 22, 2025

I want to extend my sincere appreciation for the outstanding service I received from Lyn Ford at Crest Volvo Frisco. From the moment I brought in my car, he addressed my concerns with professionalis More

by Nanaspell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Crest Volvo Cars responded

Thank you for sharing your wonderful experience! We're thrilled to hear Lyn provided top-notch service and made your visit seamless. Our team takes pride in delivering exceptional care, and your feedback truly motivates us. We look forward to serving you again in the future!

June 21, 2025

I cannot say enough positive things about Crest Volvo. The staff in every corner greets you with a smile. You never have to wait to be helped. The second I pull up, they are on top of getting us taken car More

by STEPHANIEJOY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Morgello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Crest Volvo Cars responded

We’re thrilled to hear about your positive experience, Stephanie! Our team strives to provide exceptional service, and it’s great to know Mark made such an impact. Thank you for sharing your thoughts, and we look forward to serving you again!

June 21, 2025

Very good check in and check out process and the loaner car program was easy. good feedback on the status of the car More

by ranger023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Umanzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Crest Volvo Cars responded

Thank you for your fantastic feedback! We're thrilled to hear that you had a smooth check-in and check-out experience, along with a seamless loaner car program. We appreciate your support and look forward to assisting you again!

June 21, 2025

Always bring my XC60 to Crest Volvo for service. Jordan Farmer does a great job. He’s takes time to explain issues in a way that I understand…and answers all my questions. More

by XC60 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Jordan. It's our goal to provide clear communication and top-notch service for your XC60. We appreciate your loyalty and look forward to seeing you again!

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