Crest Volvo Cars - Service Center

Crest Volvo Cars responded

I am glad that we were able to get things worked out and to trade you into a new Volvo. Please enjoy your vehicle for years to come. Duncan McPhail Managing Partner

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with us. We are grateful to hear that our service advisors have consistently provided you with helpful support. It means so much to know that Lynn made such a positive impact by ensuring your vehicle was ready before your trip. Going the extra mile for our customers is what we strive for every day. Your feedback about never having a disappointing visit truly validates our commitment to delivering exceptional service. We appreciate your trust in our team and look forward to continuing to exceed your expectations.

Crest Volvo Cars responded

We are sorry to hear that you feel this way about your experience. We understand your frustration and take your concerns very seriously. Your feedback is important to us as it helps us identify areas where we can improve our communication and service. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can better understand your concerns.

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our efficient and fair service. It's wonderful that Jasmin was able to step right in and provide you with excellent assistance for your service appointment. We're glad our service technician was thorough in identifying your tire tread issue and taking care of the replacement promptly. Your feedback about our loaner vehicle service is also greatly appreciated. Thank you for recognizing the quality care we strive to provide at Crest Volvo Cars.

Crest Volvo Cars responded

We are grateful for your feedback. We understand your concern about the missing item from your vehicle during service, and we take these matters seriously. Your experience regarding the lack of resolution for the missing item is important feedback that helps us improve our processes. We value your business and appreciate you bringing this to our attention promptly after pickup. Your input helps us ensure we maintain the highest standards of care for our customers and their vehicles. To discuss your experience further, please reach out to our Service Director, Jeremi Chapman, at Jchapman@vtaig.com.

Crest Volvo Cars responded

Thank you for sharing your wonderful experience with us. We are delighted to hear that you appreciate our dealership and the service we provide. It means so much to know that our service advisor keeps you well-informed throughout the process and that you have confidence in our technicians to handle your vehicle correctly. We take great pride in maintaining a welcoming environment with our clean and comfortable facilities. Your trust in our team is incredibly valuable to us, and we look forward to continuing to serve you with the same level of care and expertise you have come to expect.

Crest Volvo Cars responded

Thank you for your review and for being such a loyal customer. We are overjoyed to hear about your consistently wonderful experiences with us. It means so much that you feel your vehicle receives the same level of care and attention as our newer models - that commitment to treating every car with equal dedication is truly important to us. Your kind words about receiving great customer service and the super friendly atmosphere at our location really warm our hearts. We understand that making the trip from Corinth shows real trust in our team, and we deeply appreciate your loyalty. Thank you for choosing Crest Volvo Cars, and we look forward to continuing to keep your vehicle in tip top shape for many years to come.

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful feedback about your experience. We are grateful to hear that you find our dealership exceptional and that our service team consistently delivers outstanding results for you. Your recognition of the quality work our service department provides means so much to us. We truly appreciate customers like you who take the time to acknowledge the dedication our team puts into every service visit. Your positive words motivate us to continue maintaining the high standards you have come to expect from us.

Crest Volvo Cars responded

Thank you for your wonderful feedback about your recent experience. We are happy to hear that your Sunday towing arrangement worked well for you and that we were able to get your vehicle looked at first thing Monday morning. We understand that prompt communication is important, so we're glad our team called to keep you informed about your car's status. We appreciate you taking the time to share your experience and value your business with us.

Crest Volvo Cars responded

We are delighted to hear about your wonderful experience with our team. It sounds like you received exactly the kind of professional service we strive to provide every day. We're thrilled that your visit was both simple and enjoyable, and that our team member made such a positive impression with their friendly and efficient approach. Your feedback means so much to us at Crest Volvo Cars, and we truly appreciate you taking the time to share your experience. Thank you for choosing us!