Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Crest Volvo Cars - Service Center
Frisco, TX
1,314 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,314 Reviews of Crest Volvo Cars - Service Center
Sort by
February 19, 2022
I purchased a 2018 Volvo S90 from Crest Volvo in 2018. Every time it rained, water entered the passenger footwell. I took the car in every year to have the issue resolved. For the first year, they could Every time it rained, water entered the passenger footwell. I took the car in every year to have the issue resolved. For the first year, they could not replicate the issue. While Crest spent many dollars trying to fix the issue, water continued to enter the car. To make matters worse, when the car was last delivered to me, the dirty rubber mats were tossed in the car half on the seats and half on the floor. There was a dirty oily rag in the drivers seat and black hand prints on my white leather seats. I was not impressed with the quality of service provided. I have never had so many issues with a car as I did with the 2018 Volvo S90. On a positive note, Crest Volvo always gave me a loaner car for my many visits! More
by KentF
Employees Worked With
I worked with several employees
February 16, 2022
I was happy with how quickly they were able to replace 2 tires along with a couple of other services I had done. Plus get me a loaner car at a very short notice after having a blow out on the highway!! Se tires along with a couple of other services I had done. Plus get me a loaner car at a very short notice after having a blow out on the highway!! Service was good & everyone friendly & helpful. More
by pdhawthorne59
Employees Worked With
February 15, 2022
Crest service always takes great care of my car. They are reliable, quick and responsive. They are reliable, quick and responsive. More
by Delia
Employees Worked With
February 11, 2022
Crest volvo is a great team. Through the years, they provide a great service, always the best in a consistent way. provide a great service, always the best in a consistent way. More
by Carlos M
February 10, 2022
Great service team , very thorough yet quick and efficient. Extremely satisfied customer. This is my ‘go to’ team! efficient. Extremely satisfied customer. This is my ‘go to’ team! More
by pshellworth
