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Crest Volvo Cars - Service Center

Frisco, TX

4.9
1,559 Reviews

1,559 Reviews of Crest Volvo Cars - Service Center

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August 18, 2022

This was my first visit to the Crest service department. My service advisor was Lyn Ford. He was the consummate professional through the entire process and I'm very satisfied with the work that was done on More

by ressex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 17, 2022

Keith my service advisor was very responsive and helpful. Kept me informed all through the service. Randy Service Manager came out and introduced himself. I am impressed with the level of service. Work was d More

by Kaki Ksparks8191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duncan McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Caplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hernandez, Keith Wiedmann
Aug 18, 2022 -

Crest Volvo Cars responded

Thank you for your positive feedback!

August 13, 2022

This service department, especially Lyn Ford are fantastic! I would not take our volvos anywhere else. More

by Brian Fox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 09, 2022

Great service, friendly, knowledgeable staff! ! Service department always tries to accommodate my need for car to be finished quickly or get a loaner. More

by conniestracener
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Crest Volvo Cars responded

Thank you for your positive review!

August 05, 2022

Service team has always been tops—-I have been going to them since the late 90s More

by Volvo#11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Barry Pinlac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duncan McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 05, 2022

The service department always steps up and performs necessary diagnostics to solve any problems and get them fixed. It is their service department that led me to purchase my new vehicle when it was tim More

by norskie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Crest Volvo Cars responded

Thank you for your positive review!

August 04, 2022

Professional and efficient. The tech David Cruz who works on my vehicle is the best! More

by Gecstock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremi Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Cruz
Aug 05, 2022 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 03, 2022

Great customer service. Ally took the time to explain what was needed, gave an accurate time estimate and communicated through. More

by jorge.gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 01, 2022

My service manager went above and beyond the call of duty to get my Volvo serviced in a timely manner More

by gary.c.grahnquist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyn Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 31, 2022

Service is always excellent and very organized. It doesn’t matter who your service provider is everyone there seems to know what is going on when you walk through the door More

by JohnnyV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ally Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wiedmann
Aug 01, 2022 -

Crest Volvo Cars responded

Thank you for your positive feedback, from all of us here at Crest Volvo Cars!

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