Crestmont Cadillac

very bad experience I made an appointment to change battery in PT Cruiser. I waited 3 hours to get my car. Charge was $231. Next week my husband changed a battery on Ava I made an appointment to change battery in PT Cruiser. I waited 3 hours to get my car. Charge was $231. Next week my husband changed a battery on Avalon at Motorcars Toyota, he waited 40min, charge was $117. I complained on Crestmont site, got meaningless response. I sent Crestmont a letter asking to remove my name from their mailing list. After that the owner called me to ask what was the problem. He said that their service is better so prices a little higher. 100% higher is a little! More

They did their best to make a reasonable offer I dealt with Crestview while shopping for a new car. I went with a different dealer because they had a car that was a better fit for my needs. The s I dealt with Crestview while shopping for a new car. I went with a different dealer because they had a car that was a better fit for my needs. The salesman at Crestmont alerted me to a shady trick by a competing dealer and made a competitive offer. He was friendly and responsive and I would recommend shopping there without hesitation. More

Made an appointment with the sales team, when I got there, the car was out front ready to be test driven. The process of buying the car was smooth. Jayme Yates the Sales Manager kept his eyes on the f there, the car was out front ready to be test driven. The process of buying the car was smooth. Jayme Yates the Sales Manager kept his eyes on the floor was was very accommodating. Excellent service, competitive prices, good trade in value. More

My mother brought car to change oil. After the service department saw she does not understand anything about cars they signed her to other repairs for an amount of around $2000.00 Calling to service depa department saw she does not understand anything about cars they signed her to other repairs for an amount of around $2000.00 Calling to service department and asking for reapirs explanation did not end up with clear answer but just "she signed in and I can charge the amount". The manager just hanged up without any concern on a customer. Stay away from this dealership! As soon as they bil you, they do not car about you, just your money! More

the staff treated me with respect. i felt like a king or someone important.THANK YOU CRESTMONT CADILLAC.the saleman tim darby went out of his way to help me by show me my carfax price .THANK YOU TIM. someone important.THANK YOU CRESTMONT CADILLAC.the saleman tim darby went out of his way to help me by show me my carfax price .THANK YOU TIM. More

When my elderly mother needed her car serviced, the dealer went above and beyond what was expected. They sent people to pick up the car and take it to the dealer. Once serviced, they returned the veh dealer went above and beyond what was expected. They sent people to pick up the car and take it to the dealer. Once serviced, they returned the vehicle direclty to her home. Great service and friendly atmosphere. More

I really like buying from Crestmont because the salespeople are helpful but not pushy. They give me the information I need and let me make the decision. I love Julia in service, she's a sweethear salespeople are helpful but not pushy. They give me the information I need and let me make the decision. I love Julia in service, she's a sweetheart!!! More